See all properties

Gran Paradiso Campos do Jordão By Ventura Oficial

3.0 star property

Choose dates to view prices

Photo gallery for Gran Paradiso Campos do Jordão By Ventura Oficial

Indoor pool, outdoor pool
Reception
Standard Room | In-room safe, iron/ironing board, free WiFi, bed sheets
Jetted tub
Reception

Reviews

5.2 out of 10

Popular amenities

  • Gym
  • Spa
  • Pool
  • Bar
  • Pet friendly
  • Laundry
$196
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
R. Dr. José Mestres, 3500, Campos do Jordão, SP, 12460-000
  • Place, Bride's Veil Falls
    ‪3 min drive‬
  • Place, Elephant Hill Viewpoint
    ‪4 min drive‬
  • Place, Capivari Park
    ‪4 min drive‬

Room options

View all photos for Standard Room

Standard Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room

  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room, Mountain View

Standard Room, Mountain View | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, Mountain View

  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Similar properties

Indoor pool, open 10:00 AM to 6:00 PM, sun loungers
Bendito Cacao Resort & Spa
  • Pool
  • Hot Tub
  • Breakfast included
  • Spa
4.5 out of 5, Wonderful, 326 reviews
Bendito Cacao Resort & Spa

About this property

Gran Paradiso Campos do Jordão By Ventura Oficial

3-star resort in Jardim Europa
This smoke-free resort features an indoor pool, an outdoor pool, and a restaurant. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Gran Paradiso Campos do Jordão By Ventura Oficial offers 10 accommodations with safes and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered daily and irons/ironing boards can be requested.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
In addition to an indoor pool and an outdoor pool, Gran Paradiso Campos do Jordão By Ventura Oficial provides a sauna and a fitness center. The resort offers a restaurant. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This family-friendly resort also offers spa services, a terrace, and an arcade/game room. Complimentary covered valet parking is available on site.

Gran Paradiso Campos do Jordão By Ventura Oficial is a smoke-free property.

A complimentary buffet breakfast is served each morning between 8:30 AM and 11:00 AM.
Almoço - Onsite buffet restaurant.
Jantar - Onsite buffet restaurant. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered valet parking on site

Food and drink

  • Free buffet breakfast available daily 8:30 AM to 11:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Almoço
  • Jantar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Books
  • Games
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna

Family friendly

  • Arcade/game room
  • Children's games
  • Children's toys
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (47 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Food and drink

  • 24-hour room service

More

  • Electrical adapters
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests traveling with a pet must present their pet's current vaccination record at check-in.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 150 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 33 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: BRL 150 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Gran Paradiso By Ventura
Gran Paradiso Resort by Ventura Resort
Gran Paradiso Resort by Ventura Campos do Jordão
Gran Paradiso Resort by Ventura Resort Campos do Jordão

Gran Paradiso Campos do Jordão By Ventura Oficial Reviews

Reviews

5.2
Rating 10 - Excellent. 0 out of 9 reviews
Rating 8 - Good. 2 out of 9 reviews
Rating 6 - Okay. 3 out of 9 reviews
Rating 4 - Poor. 2 out of 9 reviews
Rating 2 - Terrible. 2 out of 9 reviews

6.8/10

Cleanliness

4.8/10

Staff & service

5.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

RICARDO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

NATALIA

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Equipe despreparada

En modo geral a estadia foi boa. Porém a equipe é despreparada para recebimento de hóspede. Na recepção me deparei com uma conversa calorosa entre recepcionista e camareira, que hóspede nenhum poderia presenciar pelo tom da conversa. Repeti minhas informações de quantidade de pessoas no quarto mais de 6x… Comunicação zero com a recepção do hotel, te passam telefone e whats mas não respondem e deixam o robô automático com respostas que não são o que vc precisa. Me cobraram ainda taxa de serviço, sendo que nem o cobertor que precisei eles entregaram, e o gran final que o manobrista nem se quer me ajudou a colocar as malas no carro.
Stayed 1 night in Aug 2025

2/10 Terrible

Rafael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Felipe

Liked: Cleanliness

Bom, mas pode melhorar muito

Pontos negativos: Geladeira desabastecida, Ar condicionado em manutenção, cama de casal pequena, cama de solteiro para criança é um colchão no chão, café da manhã nota 5 com poucas frutas/variedades. Pontos positivos: recreação, piscina e a vista. Melhorar a gestão do hotel e restaurante
Stayed 3 nights in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Celio

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

hotel SOFT OPENING

Hotel muito bom mas devido estar recem inaugurado ainda deixa a desejar alguns aspectos, tipo achamos muito poucos funcionarios e muita dificuldade em se comunicar com a recepcao, a Jacuzzi da piscina estava quebrada e a piscina no primeiro dia nao estava aquecendo, e tambem tinha a questao do caminhao pipa todo dia atrapalhando a entrada e saida de veiculos.
Stayed 3 nights in Jul 2025

4/10 Poor

Carlos Augusto

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Hotel novo do tipo multipropriedade. Equipe muito perdida na operação. No check out não achavam meu pagamento, que fiz fisicamente com cartão do estabelecimento no check in. Demorou quase 30 minutos o check out.
Stayed 3 nights in Jul 2025

2/10 Terrible

Flavia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Ricardo

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Experiência ruim.

Infelizmente, tivemos uma experiência ruim. Hóspedes barulhentos, água morna, atendimento precário. Perdi uma reserva em um restaurante porque havia um caminhão de reabastecimento de gás do hotel interrompendo a saída por quase uma hora. Nenhuma informação ou aviso nos foi passado. O atendimento da recepção é por WhatsApp, mas não fui atendido quando precisei.
Stayed 3 nights in Jul 2025