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Lotte Hotel Busan

5.0 star property

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Photo gallery for Lotte Hotel Busan

Indoor pool, outdoor pool, open 9:00 AM to 8:00 PM, cabanas (surcharge)
Lobby
Hallway
Daily buffet breakfast (KRW 67000 per person)
Deluxe family twin room (free use of swimming pool for 2 people) | Premium bedding, down comforters, minibar, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Hot Tub
$126
includes taxes & fees
Dec 3 - Dec 4

Explore the area

View in a map
772, Gaya-daero, Busanjin-gu, Busan, Busan, 614-030
  • Place, Lotte Department Store Busan Main Branch
    ‪1 min walk‬
  • Place, Seomyeon Street
    ‪3 min walk‬
  • Place, Gwangalli Beach
    ‪12 min drive‬
  • Airport, Busan (PUS-Gimhae)
    ‪17 min drive‬

Room options

View all photos for Junior Suite, 1 Double Bed (King)

Premium bedding, down comforters, minibar, in-room safe

Junior Suite, 1 Double Bed (King)

  • 570 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Premium bedding, down comforters, minibar, in-room safe

Deluxe Double Room

9.8 out of 10
Exceptional
(10 reviews)
  • 363 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Twin Room (Deluxe)

City view

Family Twin Room (Deluxe)

9.0 out of 10
Wonderful
(14 reviews)
  • 363 sq ft
  • City view
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Superior Double Room

Premium bedding, down comforters, minibar, in-room safe

Superior Double Room

9.6 out of 10
Exceptional
(7 reviews)
  • 355 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Premium bedding, down comforters, minibar, in-room safe

Superior Twin Room

9.2 out of 10
Wonderful
(19 reviews)
  • 334 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

City view

Deluxe Twin Room

9.4 out of 10
Exceptional
(12 reviews)
  • 363 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Double Room

Premium bedding, down comforters, minibar, in-room safe

Premier Double Room

9.2 out of 10
Wonderful
(5 reviews)
  • 363 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Twin Room

Premium bedding, down comforters, minibar, in-room safe

Premier Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 363 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Double Room (Deluxe)

City view

Club Double Room (Deluxe)

10.0 out of 10
Exceptional
(1 review)
  • 412 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Twin Room (Deluxe)

Premium bedding, down comforters, minibar, in-room safe

Club Twin Room (Deluxe)

10.0 out of 10
Exceptional
(1 review)
  • 398 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Double Room (Premier)

City view

Club Double Room (Premier)

  • 522 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed (Family)

Premium bedding, down comforters, minibar, in-room safe

Junior Suite, 1 Double Bed (Family)

  • 560 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Suite, 1 Double Bed (Deluxe)

Family Suite, 1 Double Bed (Deluxe) | Premium bedding, down comforters, minibar, in-room safe

Family Suite, 1 Double Bed (Deluxe)

  • 746 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

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About this property

Lotte Hotel Busan

5-star Busan hotel, connected to a shopping center in Seomyeon
4 restaurants, a full-service spa, and a casino are available at this smoke-free hotel. WiFi in public areas is free. Additionally, an indoor pool, an outdoor pool, and 2 bars/lounges are onsite.
Lotte Hotel Busan offers 650 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 43-inch LCD televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 hot tubs are on site along with an indoor pool and an outdoor pool. In addition to a children's pool, other recreational amenities include a health club and a sauna.

Guests under 16 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include massages. The spa is equipped with a sauna. The spa is open daily.
Lotte Hotel Busan features a full-service spa, 2 hot tubs, an indoor pool, and an outdoor pool. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 5-star property consist of a business center and a meeting room. This luxury hotel also offers a casino, a children's pool, and a health club. For a surcharge, the property provides an airport shuttle (available 24 hours) and a train station pick-up service. Onsite parking is available (surcharge).

Lotte Hotel Busan is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
La Seine - This buffet restaurant serves breakfast, lunch, and dinner.
Momoyama - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Toh Lim - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Mugunghwa - This restaurant specializes in Korean cuisine and serves lunch and dinner. Open daily.
The Lounge & BAR - Onsite bar. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Valet parking on site (KRW 25,000 per stay)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: KRW 67,000 for adults and KRW 35,000 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Seine
  • Momoyama
  • Mugunghwa
  • The Lounge & BAR
  • Toh Lim

Things to do

  • 105 slot machines
  • 2 hot tubs
  • 42 gaming tables
  • Casino (27,502 square feet of space)
  • Children's pool
  • Full-service spa
  • Golf driving range
  • Health club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping mall
  • TV in common areas

Family friendly

  • Children's pool
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool cabanas (surcharge)

Full-service spa

  • Couples treatment rooms
  • In-room massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Thin carpet in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 43 floors
  • Banquet hall
  • Built in 1997
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property's indoor and outdoor swimming pools are closed daily 10-minute break from 50 minutes to the hour of every hour.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KRW 60500.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Pool fee: KRW 30000 per person, per stay
  • Spa fee: KRW 25000 per person, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately KRW 67000 for adults and KRW 35000 for children
  • Airport shuttle fee: KRW 66000 per room (one-way)
  • Airport shuttle fee per child: KRW 66000 (one-way)
  • Valet parking fee: KRW 25000.00 per stay
  • Rollaway bed fee: KRW 60500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is property policy that children under 3 years old must wear waterproof diapers in the swimming pool.
This property requires guests to wear swim caps in the pool. Swim caps are available onsite with KRW 10,000.
For the comfort of guests using the swimming pool, this property does not permit guests with visible tattoos to use the facilities. Guests may use pool if tattoos are fully covered.
Guests should note that the fitness facility and the all-season heated pool are closed the 4th Wednesday of every month.

We should mention

Pool access available from 9:00 AM to 8:00 PM
Guests under 16 years old are not allowed in the health club or fitness facility
Guests with tattoos will be required to follow specific instructions when using the onsite public bathing facilities; more details are available at check-in

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Busan Hotel Lotte
Busan Lotte
Busan Lotte Hotel
Hotel Busan Lotte
Hotel Lotte Busan
Lotte Busan
Lotte Busan Hotel
Lotte Hotel Busan
Lotte Hotel
Lotte Hotel Busan Hotel
Lotte Hotel Busan Busan
Lotte Hotel Busan Hotel Busan

Lotte Hotel Busan Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1448 out of 2009 reviews
Rating 8 - Good. 397 out of 2009 reviews
Rating 6 - Okay. 91 out of 2009 reviews
Rating 4 - Poor. 40 out of 2009 reviews
Rating 2 - Terrible. 33 out of 2009 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Samantha

Stayed 2 nights in Jul 2025

10/10 Excellent

Dong Hoon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

young woo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inthe middle of city ,however quite and easy to walk around.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

memorable stay

Welcoming staff, easy to communicate with them in english. Relaxing ambiance in the lobby. Room is great, clean and comfy bed. The area is connected to lotte mall, it is a plus factor for tourist like us who loves shopping. Variety of food cuisine to choose from, branded and designers products are all available in lotte mall. Easy check in and out. Money exchange is also availble thru machine in the lobby. Overall we enjoy our stay and will definitely comeback again if given the chance.
Stayed 2 nights in Jul 2025

8/10 Good

JENNY

Liked: Cleanliness, staff & service, property conditions & facilities
It was close to metro station which made getting around very easy. Great food and shopping options available.
Stayed 2 nights in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in the heart of Busan

Amazing breakfast! Rooms were wonderful. The staff was very helpful and friendly. Outstanding hotel! I recommend this hotel 100%!!! EXCELLENT!
Stayed 3 nights in Jul 2025

10/10 Excellent

Abderrahman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful stay with outstanding service. I look forward to returning on my next visit.
Stayed 3 nights in Jul 2025

10/10 Excellent

so yeon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ophelia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Stay

This hotel made us the highlight of our Busan stay. We were treated like royalty every time we entered the hotel; the staffs were very kind to help in anyway they can. We want to thank especially Oscar Park, and his manager. Oscar went above and beyond and to make sure our stay was comfortable, with excellent recommendations to dining around the area. The weather was hot when we visited Korea. It was so nice that the hotel is attached to a huge shopping palace and duty free, we were having such a great time without feeling bored. The room is also very comfortable. Living in high end hotels many times, I have never been impressed with their amenities that I would abandon mine to use theirs. Lotte amenities are luxurious and I have been using theirs throughout this journey. Showers pressures are excellent, and additional details like soft close bathroom doors and underbed lightings really makes the hotel a great place to stay. Our family are very impressed with this hotel and there is no doubt we will book this hotel again when we visit Busan in the future. And thanks! Oscar!
Stayed 2 nights in Jun 2025

10/10 Excellent

samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Jun 2025

10/10 Excellent

JUDY

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel with so many shopping areas and food court!! Staff was friendly and prompt. They were very polite.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lee, DAVENPORT

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff
Stayed 3 nights in Jun 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

RAJA

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent place to stay
Stayed 1 night in Jun 2025

10/10 Excellent

Kayleigh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 1 night before flying to Japan, rooms were nice, clean & very Comfortable, we had an amazing time.
Stayed 1 night in Mar 2025

10/10 Excellent

Ching-Ming

Traveled with family
Liked: Amenities
Loved the location. Room is very spacious. Staff super helpful and nice
Stayed 2 nights in Jun 2025

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Feels like a large hotel (as it is). Good location with plenty of shopping/dining within a few minutes’ walk. Clean, good sized rooms. Given its size felt a bit inpersonable but I’d probably stay here again given its location. Although we knew about it in advance don’t like having to pay for pool access.
Stayed 3 nights in Jun 2025

10/10 Excellent

Michelle

Stayed 3 nights in Jun 2025

10/10 Excellent

Hae

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location can’t be beat! You’re connected to the Lotte Department Store so you have easy access to shopping and all the great food options. There are also inexpensive restaurants, bars, and cafes that surround the hotel if you don’t want to pay hotel prices. Staff were extremely friendly and always willing to assist. Prime example of Korean hospitality.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jeremia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. This was organized to celebrate my husband for Father’s Day in conjunction with a Yacht Tour!
Stayed 1 night in Jun 2025

8/10 Good

Yeonjoo

Stayed 3 nights in Jun 2025

10/10 Excellent

Faustino Manjares

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Busan get away

We enjoyed our stay
Stayed 6 nights in Jun 2025

10/10 Excellent

Dong Chul Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed here for the past few years every January for 2 weeks because it is a great facility with great service. The rooms are well-maintained. Staying here used to be a super bargain given how they did not charge for use of the gym and sauna, which changed this year (and totally reasonble). If the room rate is reasonable (given the time of year), then this is a great choice
Stayed 6 nights in Feb 2025

10/10 Excellent

Taylor

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was truly stunning and the staff work tirelessly to make everything perfect. Great location with super easy pickup area. The breakfast buffet was delicious.
Stayed 3 nights in Jun 2025

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, amenities
Clean and amazing view. Staff is very friendly and very helpful to any need I had. Thank you
Stayed 2 nights in Jun 2025