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Burlington Vacation Packages

The property manager was super helpful. He went out of his way to notify the cleaning staff that I had arrived in Vermont and that I needed to have my room ready a little earlier. The temperature of the room was perfect. If anyone needs to make a quick trip to Burlington, I would highly recommend staying here.

Enjoyed Von Trapp family tour. The grounds are beautiful and staff awesome!

Not good for family

DO NOT STAY HERE——What should have been a relaxing stay turned into an infuriating and exhausting ordeal due to gross negligence and unprofessional conduct by the property management company overseeing this privately owned condo. On my second day I left briefly for breakfast and after I returned I was shocked to discover that the door code to my condo did not work, leaving me locked out of the property. I called the property management office multiple times before anyone answered. When I finally did get through, I was placed on hold for over 50 minutes before anyone offered assistance. Being stranded outside the property that I paid for is completely unacceptable. Also the shower-head broke off, rendering one of the bathrooms unusable. I was happy to pay the nightly rate but I requested a refund of the property management fee, given that the services it supposedly covered—responsiveness, maintenance, and reliable access—were nonexistent. My request was denied, and instead I was offered a $250 voucher, which is entirely insufficient and frankly insulting given the circumstances. What I received was hours of inconvenience, unresponsiveness, and unacceptable conditions. I would NOT recommend this property as long as it’s being managed by Eurorentals.

I checked in all went well, I get up to the room and was pleasantly surprised that this was a studio room, I guess they all are. We had a huge room with a huge bathroom and I wish I had known so I could have done some cooking while there, this was a very short trip for us, but somethings I noticed while I was sitting at the kitchen table was it was sticky and underneath the kitchen sink the bottom cabinets are like broken they do not close at all, there is no ice at all on the floor and nothing in the fridge to freeze ice so we had pretty warm drinks. The bathtub had nice pressure, was ok but the shower head was not wanting to stay still, so I was constantly aiming it towards the middle of the tub. 4 pillows no back up ones and they were very thin. Bed was a little firm, and as we were leaving to go to the fair, my cars battery died, they could not help us at all. So finally as I am on the phone with Triple AAA, a nice man had a portable battery charger in his car and he came on over and helped us for like 10 min and I know that has nothing to do with the hotel but maybe the hotel could get a portable charger for if their guests like me, ever have any battery issues, we were so thankful for this man. There was minimal towels and face clothes in the room and we could have used a couple more. no liners in the trash and I found hair in the tub. Not a horrible experience, but they really should listen to what the customers are saying and get some ice