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Burgess Vacation Packages

Front desk staff was excellent. The two Jamaican ladies were very helpful and worked diligently to make our stay wonderful.

The stuffs are just awesome. Always presenting themselves with a nice smile. We had a very minor issue in our room. The maintenance was there with in 10 mins. Overall, we really enjoyed our stay.

Cleanliness was definitely lacking, there were stains on the curtains, dead bugs (on headboard and dead fly on outside table). Rust was also an issue, the balcony and door to balcony was riddled with rust. Main elevator was down, we were able to use staff elevator, however it was tiny. Also, at one point I leaned on the handrail while I was chatting with someone and nearly fell off the fourth floor. One of the posts to the handrail was extremely loose, which we called the front desk and let them know (they put caution tape on for the 2 days, still there when we left). I felt icky staying here and will not return.

Very comfortable suits!

Stay was more Tham comfortable very spacious rooms