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This is not a 4 star hotel. I had a nice room and the staff is helpful. Breakfast is mostly sweets, no fruit. The elevator near my room makes loud groaning noises when in use. But the location is poor, some distance from the tourist area down twisted poorly maintained streets. I got lost twice trying to find it again. Taxis charge 20 euros to take you less than a mile to the main tourist area. Nearby restaurants are for locals with nothing in English. I just can't recommend it because of the location. Otherwise OK.

Excellent hotel in the heart of Palermo. Rooms were very nice and clean. Breakfast had a great selection to choose from. Front desk staff extremely helpful. Highly recommended.

We were lucky to find this place by accident after we wanted to leave touring Sicily cities. The gated secure resort is situated on a high area and overlooks the ocean on many sides. The place is very clean and the staff were all very kind. You can enjoy the pool area or take a walk to the resort beach. The water at the beach was crystal clear. Bring your snorkel because there are lots of fish and the beach was stunning! You can get food at the beach. The resort has many restaurants or you can choose to eat at the buffet which was also very nice. There are remote bars at many locations. Finding Pollina Resort is what made our trip to Sicily amazing!

Staff is excellent very nice and helpful

I booked a double room for single use but when I arrived I was given a single room. I complained but there was no double room to move to. The room was OK but I'd paid extra to have more space/comfort. I was given a discount but I would rather have had the double room I was expecting

So beautiful and right beside the Palermo Airport. It will be our go-to spot from now on!

All I have to say is this was one of the best hotel experiences I’ve ever had.. The room was clean and large.. the owner of the hotel was very hands on.. he parked our car and retrieved it for us.. served us breakfast every morning. The staff was great!! The desk girls were great and very knowledgeable.. They definitely made you feel like family here and would definitely stay there again.. the hotel was in a great location too.. we were able to walk just about everywhere except for The beach…