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The room was extremely clean on arrival and always cleaned on a daily basis when we left for the day, the staff was very friendly and informative, the breakfast was soo delicious, the pool and view from our room was to die for but all in all the atmosphere was very peaceful. I really enjoyed my stay at East Resort .

Friendly staff

Perfect location. Huge room and balcony with an excellent view of the sea. Wonderful gentleman at the front desk with glasses, his name escapes me but he was so helpful and pleasant. Really enjoyed our stay and were so so sad to leave.

Our stay fell far below expectations for an all-inclusive resort. Most restaurants were closed, food options were extremely limited, and the concierge was unable to secure a required restaurant reservation. Service was inconsistent, and liquor availability varied by location. Housekeeping was a recurring problem. We waited approximately three hours for towels, had to retrieve toilet paper ourselves, and experienced inconsistent room cleaning despite being told there was a $25 cleaning fee. Our original room had a nonfunctioning TV, phone, and toilet, requiring us to move to another room with a broken toilet seat and unpleasant-smelling furniture. The floors and sheets were wet every night due to condensation, and I experienced severe allergy symptoms. Room service never arrived, yet we were charged a $25 fee for an order that was handed to us at the door. We contacted management and made multiple attempts to resolve these issues, but our concerns remain unresolved. These problems occurred throughout our stay, not just one night. The experience did not justify the cost, and we will never return.

The Crane is a beautiful facility. The views are spectacular. The condos are spacious. They could be a little better outfitted for the guests but the staff is responsive and pleasant. Some of the outdoor furniture needs replacement or repair and there are insufficient umbrellas at the pools. One of the pools was under repair. The restaurants are terrific!

Disliked the constant construction going on. Would prefer it o be an adults only resort but on the whole quite a nice small resort with excellent food, great drinks and friendly staff.