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Quality Inn West

2.5 star property

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Photo gallery for Quality Inn West

Food and drink
Lobby
Indoor pool, open 10:00 AM to 10:00 PM, sun loungers
Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, rollaway beds
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Pool
  • Pet friendly
  • 24/7 front desk
  • Parking included
$65
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
3601 Shepherd of the Hills, Branson, MO, 65616
  • Place, Highway 76 Strip
    ‪2 min walk‬
  • Place, IMAX Entertainment Complex
    ‪2 min walk‬
  • Place, Titanic Museum
    ‪2 min drive‬
  • Airport, Branson, MO (BKG)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(34 reviews)
  • 240 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 480 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 Queen Bed, Non Smoking

7.6 out of 10
Good
(17 reviews)
  • 240 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • 240 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 2 Queen Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(17 reviews)
  • 240 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 240 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 1 King Bed, Non Smoking

  • 480 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 240 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking (Upgrade, Efficiency)

Suite, 1 Queen Bed with Sofa bed, Non Smoking (Upgrade, Efficiency) | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 1 Queen Bed with Sofa bed, Non Smoking (Upgrade, Efficiency)

  • 240 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 1 King Bed, Non Smoking

  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed

8.4 out of 10
Very good
(7 reviews)
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn West

Hotel in Branson Theater District
Along with an indoor pool, this smoke-free hotel has coffee/tea in a common area and spa services. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, concierge services, and a 24-hour front desk. Housekeeping is available on request.
Quality Inn West offers 87 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include dining tables. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This Branson hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.
A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers an indoor pool, spa services, and a terrace. Onsite self parking is complimentary.

Quality Inn West is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Indoor pool

Family friendly

  • Dining table
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • Garden
  • In a nature reserve
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (35 inch wide door)
  • Grab bar near toilet
  • Handrails in stairways (36 inches high)
  • Magnifying mirror
  • Pool hoist on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 100% renewable energy
  • 3 floors
  • 6 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 15.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night (maximum USD 100 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 20 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night (maximum USD 100 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 15.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn West Branson
Comfort Inn West Hotel Branson
Quality Inn West Branson
Comfort Inn Branson
Branson Comfort Inn
Quality West Branson
Quality Inn West Hotel
Quality Inn West Branson
Quality Inn West Hotel Branson

Quality Inn West Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 332 out of 792 reviews
Rating 8 - Good. 270 out of 792 reviews
Rating 6 - Okay. 112 out of 792 reviews
Rating 4 - Poor. 37 out of 792 reviews
Rating 2 - Terrible. 41 out of 792 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Joie

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the property was older, it was kept clean and great for what we needed. The staff was friendly, we were able to check in late and extend our checkout time for a small fee. They had a small breakfast buffet that hit the spot. Would stay again.
Stayed 3 nights in Aug 2025

6/10 Okay

Maria Anna Ruth

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property is quite old and needs significant renovation. The carpets especially need to be washed, and the rooms deodorized. The bathroom has some signs of mold. There is a bit of a selection for breakfast, and most of the main dishes were warm, but they lack quality, as some pieces of the potatoes were still frozen. The staff was quite friendly, though.
Stayed 1 night in Aug 2025

8/10 Good

Samantha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was excellent overall. Had a small incident in the morning when I attempted to use the hair drier and found it didn’t work. A 17 year old boy answered when I called the front desk and he was very dismissive. He had the attitude of “oh well that’s not my job”. After my husband went to speak with him he finally let us in a vacant room to use the hair drier. The staff working the night before for check in were very friendly and pleasant to talk to. Maybe that kid just didn’t want to be at work. Facility was extremely clean and extremely quiet!! Breakfast was hot and fresh. Would absolutely stay there again.
Stayed 1 night in Aug 2025

2/10 Terrible

Christian

Disliked: Staff & service, property conditions & facilities
Stayed at hotel this weekend from Friday night to Sunday morning when myself and my 2 kids checked out. Paid for room in full through Expedia and when checking in of course the front desk needed a “card for incidentals”. Gave them my debit card to slide and have on file like I usual do at hotels when they require that . No charges were made to my card until AFTER I CHECKED OUT! $50 was charged to my card Sunday after i checked out ! Waited for the pending to charge to clear or fall off on my bank and it did not in fact fall off . Called hotel front desk (can barely understand them) and they front desk WILL NOT let me talk to a manager and is telling me they have myself on camera going in and out of room with a pet !!! And said they charged me $50 for a pet (which they are falsely accusing me of) and then had the nerve to tell me they normally charge more for lying ! This is such a 100% scam by the local hotel owner and it’s not right ! Have tried twice to speak to manager and no luck, no call back . I will be contacting a cooperative office and taking it up the matter about this particular branch. Would not recommend staying here what so ever after this experience I’ve just encountered
Stayed 2 nights in Aug 2025

10/10 Excellent

Maha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Stayed 2 nights in Aug 2025

10/10 Excellent

Theresa S

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this Hotel, always treated very well, always clean and quiet
Stayed 4 nights in Aug 2025

8/10 Good

Sandra

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Full breakfast.
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort

Beds were hard as a rock.

Stayed 1 night in Aug 2025

2/10 Terrible

Abby

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Will never stay here ever again. Went to the room and we only had 5 pillows. Not a huge problem as we were only staying one night. Was called 2 hours after we checked out and was charged. Was told originally that 3 pillows were missing. (Why would I want to take any of the pillows??) I have plenty of my own. I have been in contact with corporate. When I called again today, they informed me that IT WAS 3 PILLOWS FOR and 2 TOWELS FOR IT . I had taken one towel to the pool in case the pool didn’t have any but we brought it back up! When I spoke with the receptionist who was a male. Kept saying that doesn’t happen. That doesn’t happen. I have stayed on the Quality Inn on the strip with no issues like this. I should have just went there. I was hung up on the second call because I started to cry and feel defeated because they refused to believe me. This is unacceptable. Where is the footage of my family stealing all these items???? Do better for your customers.
Stayed 1 night in Aug 2025

10/10 Excellent

ryan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun times!

The owners and personnel at the front desk were amazing. 2nd time I’ve stayed and both times excellent. Rooms were comfortable and nice and all you need when spending all your time exploring the area. Great little breakfast area and pool too
Stayed 3 nights in Aug 2025

10/10 Excellent

Ann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

KRISTINE

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the large mirror hanging on the wall. Finally able to see the back of my head when doing my hair. Breakfast room was well stocked and service personnel were wonderful.
Stayed 3 nights in Aug 2025

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast room & food selections were very good.
Stayed 1 night in Aug 2025

8/10 Good

Courtney

Liked: Staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Marisol A.

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

2/10 Terrible

Marysia

Stayed 1 night in Aug 2025

6/10 Okay

Valued

Traveled with family
Liked: Room comfort
Disliked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Steven

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean and staff was very polite and happy to help. We brought our Maltipoo with us and the pet friendly rooms had luxury vinyl instead of carpet which was a nice touch. Property is right in the strip and close to everything! Pool was nice to keep our son entertained after a long day out. We will be booking again soon!
Stayed 3 nights in Aug 2025

4/10 Poor

Amos

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointed

Not good not recommend for families that come here to have restful weekend....
Stayed 1 night in Aug 2025

8/10 Good

Melinda

Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would not recommend

First room we were put in had not been cleaned at all bed was not even made. Moved to another room in the bathroom we found used dirty wash rags haning on the shower. Sub par for the rating that was given on hotels com.
Stayed 1 night in Aug 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Carla J.

Liked: Staff & service
Hot breakfast was good...
Stayed 1 night in Aug 2025