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Borlon Vacation Packages

The room was large and very nice with great amenities. We also really enjoyed going to the private and shaded garden with a glass of wine to relax in peace and quiet.

We had a wonderful stay - the hotel is in a quiet location but only a few minutes walk from lots of shops, restaurants and cafes. The hotel itself has friendly, helpful staff and a lovely courtyard garden for coffee in the morning or a drink in the evening. Rooms have everything you need and a comfortable bed. Would return and highly recommend to others!

Beautiful place, lovely breakfast/cocktail room on the river, enchanting experience all around.

Wonderful room. Loved the little balcony off our room. Steam room and spa were fun. Breakfast was tasty. Drinks in the outdoor spot were relaxing and cheap. Staff were friendly and very helpful. A short stroll to everywhere. It all made for a relaxing and enjoyable experience. No downsides

Was a perfect place for a quick turnaround in Brussels.

My daughter’s dirty clothes—placed directly next to her travel bag on the floor—went missing during our stay. We lost hundreds of dollars in high-end activewear, including a Lululemon jacket, a Vuori set, Alo socks, and a Vuori halter. When I reported it, front desk staff claimed housekeeping "accidentally tossed" the clothes into the trash and that the refuse had already been collected. They refused to show camera footage to verify who entered the room, denied any theft, and insisted it was my mistake for leaving clothing near the bin. Considering how small the room trash cans are, it is completely unreasonable to claim a full wardrobe's worth of bulky clothes was mistaken for garbage. Management took zero accountability and offered no compensation or reimbursement for our lost property—they simply comped a single breakfast. I am deeply disappointed by the lack of responsibility and security here. I would not recommend staying at a hotel that takes so little care of its guests' personal belongings.

This was a mediocre hotel but it was far from everything we had planned to do and felt very removed. It also was not the cleanest and the staff were not the kindest at this hotel. Additionally, when we went to our room there was a staff person with another woman in our room and acted strange that we came in. It was an uncomfortable experience but the amenities were nice.