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Would’ve given this 5 stars but the WiFi was essentially non-existent. Only got 2mbps and it barely held a connection so it was completely unusable. Don’t stay here if you plan on getting some work done…you won’t be able to. Otherwise, no issues and a clean room.

Great spot for the young, beautiful, bougie crowd. Obnoxiously overpriced drinks. Room was small but clean and contemporary. Rooftop bar views were awesome. Bar staff on the rooftop need to learn better manners - the guests shouldn't be treated as an inconvenience with a side of snarkiness.

The location is very central and the lobby is a comfortable place to regroup. The bar and restaurant have a great vibe and the staff are all curtious , friendly and helpful. The room was clean and very comfortable. This is why I keep coming back to the Loews Regency Hotel!

Location was helpful. Staff overcharged are card two times. Tv did not work, blow dryer broken( both after being replaced) broken furniture and looks warn down. Iron did not work for the 3rd time after being replaced. No comforter on the bed only a thin cheap Walmart looking blanket . I will be paying for more of a nicer hotel next time. Please don’t waist your money

Prettiest hotel on Times Square …. Elegant !!! Everyone was courteous and kind. Room was immaculate and loved the gold faucets in the bathroom. Great view of the city too. Will book here again on my next NYC visit 😇

Great location.

The guests travelling from abroad wanted out ... wanted to leave as nothing was functional. The wifi was constantly off, no nothing...? I called asking for a supervisor, but sadly she wasn't available. The name, Ramada by Wyndham "was" gold standard with much offerings to its guests... nothing worked; it was as if the only function was to use the area to sleep and that's if my guests could. I am hurt that my guests were unhappy and I felt as if it was a mistake. I apologize for the blunt honest review; look, I know when things go wrong, remedial resolutions are deployed... emergency plumbing, heat wave causing power fluctuations (given what happened last week heat wave advisory). How we undertake the appropriate care is what matters.

Great customer service, comfortable beds and pillows, delicious breakfast.