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Bisonó Vacation Packages

This was my third visit to BlueBay Villas Doradas, and I’ll definitely be back again. Check-in was fast and easy, and the room was clean and comfortable, with beer and soft drinks waiting in the fridge. The food was good, and we really enjoyed the entertainment—it was fun and added to the overall experience. I also really appreciated the nice gesture on our last day. Even though we checked out of our room at 12:00, they allowed us to stay at the resort until 3:00 PM, which gave us a few extra hours to relax and enjoy our last day. Overall, another enjoyable stay. Looking forward to coming back!

las habitaciones estaban horribles y con nada de limpieza, El television no tenia control, tampoco funciono. El aire no enfriaba, la plancha tampoco, cucarachas y demas roedores. las bebidas eras today de muy baja calidad

Terrible experience!Nothing speaks Presidential Or VIP! This place lacks entertainment,internet(worst wifi ever), food selection and customer service when it comes to accommodating! We had an emergency in the kids room due to a big water leak and were told they be moved to a 1st floor in building were we were by 3:30pm. When I went they had a room ready in total opposite side and far from us. So i was told to go back later so they could accomodate in our building. It was 5:27pm and they had another excuse and that a new room in our building and 1st floor was free but was being cleaned. I got upset and left to my room and requested later the manager who came with another story that they had the room ready but in the 2nd floor. Lies after lies! She was non sympathetic to the situation nor went out her way to accommodate the situation. Not even offer a credit nor apology when it was her staff's mistake! She will accommodate english only speaking people! I requested a higher up manager and she said no one was available. Next day no other manager came and apologized. This place has the wrong name! Only friendly people are Eddy at bar and other bar staff, Felix Sanchez and Aneudy at bell boys and Jennifer in restaurant reservations. But that manager lady sucks! And reception people are friendly but are lost! They do nothing to accomodate your requests. I do recall a rep she has curly hair and light eyes who did make one accomodation. Other than that this place sucks!

House was beautiful close to everything and privacy was excellent and safe.

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