Search Deals on

Bienservida Vacation Packages

Lovely hotel in old part of city near cathedral. Extremely helpful and friendly staff , great breakfast and small plunge pool which was much appreciated after a day walking around. Would recommend.

Clean and as described, great place and close to nearby attractions

Great hotel in a great location.

It was a great property. So clean, nice and modern! . It had everything we needed. We loved it.

Good location just a little out of the old town. Really nice lobby area and friendly staff. However the room and attention to detail really disappointing. Our room had a window from the shower into the lobby, with a roller blind - this let in a lot of noise and light. The shower leaked into the bathroom and toilet; and the bed felt as though it was in the bathroom with the sink next to the bedside table. Overall it just felt crammed, dark and uncomfortable. Our mugs hadnt been cleaned so asked for them replacing but they were simply washed again (so clearly don’t clean them properly generally). They then let us kindly swap rooms, and this one was much more like those pictured but still didn’t feel like a quality hotel - kettle had to be plugged in on the bedside table, only one chair, poor quality amenities / towels / etc. No towels for rooftop or spa (and you’re not prewarned about this). The spa didn’t feel very safe alone as it wasn’t manned and there were no locks to the toilets/shower in the changing room, also a bit unclean. Breakfast was poor, coffee took over 30 mins and excuses given but no apologies. They kindly let us check out a day earlier which was really appreciated.