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Basic Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$107* Per night/room Jan 23 - Jan 24

Junior Suite, Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Comfort Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Room, Ocean View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior Room, Ocean View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Amenities

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to March 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a bar/lounge and a beach bar. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and a meeting room. Event facilities measuring 269 square feet (25 square meters) include a conference center. This beach hotel also offers a library, tour/ticket assistance, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. A total renovation of this property was completed in March 2021.

Hotel le Windsor Grande Plage Biarritz is a smoke-free property.

  • Library
  • Children's games
  • Elevator
  • Number of bars/lounges - 1
  • Number of beach bars - 1
  • Front desk (limited hours)
  • Beach umbrellas
  • Conference space
  • Free breakfast
  • Business center
  • Beach cabanas (surcharge)
  • Express check-out
  • Tours/ticket assistance
  • Year Built - 1928
  • Dry cleaning/laundry service
  • Free WiFi
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Food and water bowls
  • Safe-deposit box at front desk
  • Conference space size (meters) - 25
  • Distance from property (ft) 164
  • Number of meeting rooms - 1
  • Luggage storage
  • Proposal/romance packages available
  • Distance from property (meters) 50
  • Number of restaurants - 1
  • Concierge services
  • Conference space size (feet) - 269
  • Conference center
  • Snack bar/deli
  • Street parking
  • Hosted evening meal
  • Laundry facilities
  • Beach towels
  • Total number of rooms - 48
  • Number of floors - 7
  • Number of buildings/towers - 1
  • Airport transportation (surcharge)
  • Multilingual staff
  • Hosted evening meal (reserve)
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Room Amenities

Hotel le Windsor Grande Plage Biarritz offers 48 air-conditioned accommodations with minibars and safes. Televisions come with premium cable channels. Bathrooms include bathtubs or showers and hair dryers. This Biarritz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Minibar
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Hair dryer
  • In-room safe
  • Room service (24 hours)
  • Desk
  • Soundproofed rooms
  • Free bottled water
  • Premium TV channels
  • Blackout drapes/curtains
  • Cable TV service
  • Free WiFi
  • Bathtub or shower
  • Connecting/adjoining rooms available
  • Heating
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary buffet breakfast is served each morning between 7 AM and 11 AM. A hosted evening meal is available for a surcharge daily (reservations required).

Chez Eugénie - Overlooking the ocean, this restaurant specializes in French cuisine and serves lunch and dinner. A children's menu is available. Reservations are required.

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.20 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 10 per person (one-way)
  • Airport shuttle fee per child: EUR 10 (one-way), (up to 12 years old)
  • Nearby parking fee: EUR 19 per day (164 ft away)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Hosted evening meal: EUR 32

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 4:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place.

Service animals are allowed

Service animals are exempt from fees/restrictions

Cashless transactions are available

Masks are compulsory at the property

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Debit cards not accepted

Food service has been amended for enhanced safety

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

Guests will receive an email with special check-in instructions

Property confirms they are implementing enhanced cleaning measures

Parking height restrictions apply

Individually-wrapped food options are not available

Online penalty collection

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets allowed for an extra charge of EUR 15 per pet, per day
  • Dogs and cats only
  • 1 per room (up to 66 lbs)
  • Food and water bowls are available
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Hotel Names

  • Qualys Hotel Windsor
  • Qualys Hotel Windsor Biarritz
  • Qualys Windsor
  • Qualys Windsor Biarritz
  • Hotel Windsor Grande Plage Biarritz
  • Hotel Windsor Grande Plage
  • Windsor Grande Plage Biarritz
  • Windsor Grande Plage
  • Hotel le Windsor Grande Plage Biarritz Hotel
  • Hotel le Windsor Grande Plage Biarritz Biarritz
  • Hotel le Windsor Grande Plage Biarritz Hotel Biarritz

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Hotel Reviews

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