Beginning of main content

Get an overview of this hotel
5-star Biarritz palace walkable to Biarritz City Hall

Popular property highlights

Free WiFi
Pets allowed
Indoor pool
24-hour business center
Laundry facilities

Location

Located in Biarritz, this beachfront palace is in the city center and within a 10-minute walk of Biarritz City Hall and Casino Barriere. Biarritz Lighthouse and Biarritz Aquarium are also within 1 mi (2 km).

Property Features

Catch some rays at the beach or spend the day relaxing at Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt's full-service spa. Then enjoy a meal at one of the palace's 3 restaurants.

Room Amenities

All 142 soundproofed rooms provide free WiFi, free wired Internet, and Select Comfort beds. For a bit of entertainment, LCD TVs come with satellite channels, and guests will also appreciate thoughtful touches like espresso makers and bathrobes.

Languages Spoken

  • English

Show all languages

Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt

1 Avenue de l'Impératrice, Biarritz, Pyrenees-Atlantiques 64200

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between EUR 50 and EUR 50 for adults, EUR 25 and EUR 25 for children (approximately)
  • Uncovered self parking fee: EUR 30 per day (in/out privileges)
  • Uncovered valet parking fee: EUR 30 per day
  • Pet fee: EUR 50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: EUR 90 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

This property accepts credit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. This property accepts credit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

One child stays free

Service animals are allowed

Service animals are exempt from fees/restrictions

Guest accommodation is not sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Security system

Mobile key entry is not available

Debit cards not accepted

Food service has been amended for enhanced safety

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

Guests will receive an email with special check-in instructions

Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

Online Penalty Collection

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 90 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets allowed for an extra charge of EUR 50 per pet, per night
  • Dogs and cats only

We should mention

Reservations are required for massage services. Reservations can be made by contacting the palace prior to arrival, using the contact information on the booking confirmation.

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Enhanced food service safety measures are in place.

Hotel Names

  • du Palais Imperial
  • du Palais Imperial Biarritz
  • Hôtel du Palais Imperial Resort
  • Hôtel du Palais Imperial Resort Biarritz
  • Hôtel Palais Imperial Resort Biarritz
  • Hôtel Palais Imperial Resort
  • Palais Imperial Biarritz
  • Palais Imperial
  • Hotel du Palais Biarritz In The Unbound Collection By Hyatt
  • Hôtel Palais Imperial Resort Biarritz
  • Palais Imperial Biarritz
  • Palace Hôtel du Palais Imperial Resort & Spa Biarritz
  • Biarritz Hôtel du Palais Imperial Resort & Spa Palace
  • Palace Hôtel du Palais Imperial Resort & Spa
  • Hôtel du Palais Imperial Resort & Spa Biarritz
  • Hôtel Palais Imperial Resort
  • Palais Imperial
  • Hôtel du Palais Imperial Resort Spa
  • Hôtel Palais Imperial Resort Biarritz
  • Hôtel Palais Imperial Resort
  • Palais Imperial Biarritz
  • Palais Imperial
  • Palace Hôtel du Palais Imperial Resort & Spa Biarritz
  • Biarritz Hôtel du Palais Imperial Resort & Spa Palace
  • Palace Hôtel du Palais Imperial Resort & Spa
  • Hôtel du Palais Imperial Resort & Spa Biarritz
  • Hôtel du Palais Imperial Resort Spa
  • Hôtel Palais Imperial Resort Biarritz
  • Hôtel Palais Imperial Resort
  • Palais Imperial Biarritz
  • Palais Imperial
  • Palace Hôtel du Palais Imperial Resort & Spa Biarritz
  • Biarritz Hôtel du Palais Imperial Resort & Spa Palace
  • Palace Hôtel du Palais Imperial Resort & Spa
  • Hôtel du Palais Imperial Resort & Spa Biarritz
  • Hôtel du Palais Imperial Resort Spa
  • Palais Imperial Biarritz

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Hotel Amenities

Renovations + Closures

This property is closed from October 1 2019 to March 25 2021 (dates subject to change).

Property Features

In addition to a full-service spa, Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt features an indoor pool and an outdoor pool. Dining is available at one of the palace's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the palace's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wired and wireless Internet access.

A 24-hour business center is on site at this 5-star property. This luxury palace also offers a children's pool, a spa tub, and a fitness center. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt is a smoke-free property.

  • Free use of nearby fitness center
  • Express check-in
  • Bar/lounge
  • Elevator
  • Fitness facilities
  • Lockers available
  • Indoor pool
  • 24-hour front desk
  • Poolside bar
  • Turkish bath/Hammam
  • Uncovered parking
  • Porter/bellhop
  • Secured parking
  • Express check-out
  • Uncovered parking
  • Dry cleaning/laundry service
  • Self parking (surcharge)
  • Outdoor pool
  • Valet parking (surcharge)
  • Terrace
  • Luggage storage
  • Hair salon
  • Concierge services
  • Gift shops or newsstand
  • Snack bar/deli
  • Shopping on site
  • Pool umbrellas
  • Parking (limited spaces)
  • Total number of rooms - 142
  • Number of floors - 5
  • Number of buildings/towers - 1
  • Lifeguard on site
  • Full-service spa
  • Conference space
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 1854
  • Pool cabanas (surcharge)
  • Electric car charging station
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Free wired Internet
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Children's club (free)
  • Children's pool
  • Spa services on site
  • Breakfast available (surcharge)
  • Number of restaurants - 3
  • 24-hour business center
  • Ballroom
  • Laundry facilities
  • Spa tub
  • Wedding services
  • Garden
  • Outdoor entertainment area
  • Multilingual staff
  • Outdoor furniture
  • Free newspapers in lobby

Room Amenities

Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt offers 142 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually decorated. Select Comfort beds feature Frette Italian sheets and premium bedding. 55-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries. This Biarritz palace provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Television
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Espresso maker
  • Room service (24 hours)
  • Designer toiletries
  • Desk
  • Premium bedding
  • Pay movies
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Turndown service
  • Free bottled water
  • Premium TV channels
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Slippers
  • Satellite TV service
  • HDTV
  • Free WiFi
  • Free wired Internet
  • Frette Italian sheets
  • Individually decorated
  • Sleep Number by Select Comfort mattress
  • LCD TV
  • Bathtub or shower
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Heating
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Guidebooks or recommendations
  • Electrical adapters/chargers
  • Restaurant dining guide
  • Wardrobe or closet

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Food & Drink

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.

La Rotonde - Overlooking the ocean, this fine-dining restaurant specializes in French cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Reservations are required.

Le Sunset - This poolside restaurant specializes in French cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.

Le Lounge - Overlooking the ocean and pool, this restaurant specializes in French cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Reservations are required. Open daily.

Le Bar Napoleon III - Onsite bar. Open daily.

24-hour room service is available.

Spa Services

Guests can indulge in a pampering treatment at the palace's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

  • Sauna in spa
  • Spa tub in spa
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Motor boating nearby
  • Yoga classes/instruction on site
  • Horse riding nearby
  • Rafting nearby
  • Boat tours nearby
  • Marina nearby
  • Fitness classes on site
  • Mountain climbing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Swimming nearby
  • Sailing nearby
  • Scuba diving nearby
  • Golfing nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Cave exploring/spelunking nearby
  • Skydiving nearby
  • Ziplining nearby
  • Pilates classes on site
  • Playground on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Surf lessons - nearby
  • Golf lessons available nearby
  • Scooter/moped rentals nearby

Hotel Reviews

Sorry, we seem to have had an issue loading our review content. Try again?