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Betancuria Vacation Packages

A very average stay. If you’re after a quiet, by the pool holiday and are fine with average quality accommodation at a cheap price, this is a great hotel choice for you. It’s very remote, the beach is a 20-25 minute walk away and everything we wanted to do was located a €80-€90 round trip away at the port. Our room was fine, but basic. It wasn’t cleaned for two days so we had to request this at reception when we found a cockroach in there. The food choice is good, although the pool bar choices are limited. A fair variety of drinks available throughout the day for the all inclusive drinks which were good and the choice of three pools were decent! Very little/to no entertainment - a lot of the guests said it was a boring place to stay and I agree. I wouldn’t return but if you like dipping in the pool and just reading a book, consider staying. Staff were fairly attentive.

Lovely hotel, unfortunately too quiet for me and guests not friendly, not the hotel's fault.

I personally did not care for the stay. We went with a 3 year old and room was far from reception. Everyone we went for breakfast it was going uphill. We experienced 100 degree days and air conditioning was almost nonexistent, uncomfortable in this sense. Bathroom only had 1 out of 3, weak overhead recessed lights working. Shower had a hole in the wall. One day room was not made up and we did not have clean towels. Called reception to get clean towels and was told a colleague would bring them, but they never showed up. Resorted to using our own beach towels to dry off, easier than having to walk all the way up to the reception. Parking is difficult. Not a convenient hotel to stay at woth a 3 year old. Stayed at a 4 star hotel in Lanzarote with great amenities, working air conditioning and more convenient location for a child.

Very good. Much nicer rooms than expected. Felt like on check in we weren’t told some information like restaurant closing days and pool towels but generally very good

We are extremely happy with our stay at this hotel. The service was outstanding, and the entire staff was incredibly friendly and helpful, especially the ladies at the reception, who were always kind and welcoming. Nothing was ever too much trouble. The food was absolutely delicious, beautifully presented, and there was a great variety to choose from. The snack bar also offered an excellent selection throughout the day. The hotel is located right next to a beautiful beach with direct access from the resort, which was a huge advantage. Our room was modern, spacious, and spotless, just like the entire resort. Everything was kept exceptionally clean. We would especially like to thank the staff for their outstanding care and kindness. We were travelling with insulin and needed to freeze the cooling packs for our travel container. After asking if this would be possible, they went above and beyond by bringing a refrigerator with a freezer compartment directly to our room. This thoughtful gesture made our trip so much more comfortable, and we truly appreciated it. This hotel is perfect for families with children. There are plenty of activities, including a foam party in the children's pool, a large inflatable obstacle course in the pool, daily entertainment, mini golf, a padel court, a beach volleyball court, a football pitch, outdoor barbecue events, and many other attractions. We highly recommend this hotel to anyone looking for a relaxing and enjoyable holiday.