*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
All-inclusive Details
This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Property Features
Familotel Kaiserhof is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
After a day on the slopes, enjoy treatments at the full-service spa and swims in the indoor and outdoor swimming pools. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Familotel Kaiserhof helps provide the perfect winter holiday with ski storage, ski equipment rentals, and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. This all-inclusive hotel also offers a children's pool, a sauna, and a fitness center. A total renovation of this property was completed in May 2017.
Familotel Kaiserhof is a smoke-free property.
- Barbecue grill(s)
- Waterslide
- Coffee/tea in common areas
- Number of indoor pools - 1
- Number of outdoor pools - 1
- Free ski shuttle
- Ski passes available
- Elevator
- Fitness facilities
- Number of bars/lounges - 1
- Full-service spa
- Front desk (limited hours)
- Spa treatment room(s)
- Billiards or pool table
- Turkish bath/Hammam
- Tours/ticket assistance
- Steam room
- Pool sun loungers
- Sauna
- Smoke-free property
- Number of coffee shops/cafes - 1
- Outdoor seasonal pool
- Food and water bowls
- Children's pool
- Safe-deposit box at front desk
- Spa services on site
- Ski storage
- Ski-in/ski-out access
- Terrace
- Luggage storage
- Wheelchair accessible – no
- Hair salon
- Number of restaurants - 2
- Gift shops or newsstand
- Shared microwave
- Laundry facilities
- Vending machine
- Total number of rooms - 85
- Number of floors - 4
- Number of buildings/towers - 2
- Arcade/game room
- Airport transportation (surcharge)
- Garden
- Multilingual staff
- Fireplace in lobby
Family Friendly Amenities
- Family property
- Number of indoor pools - 1
- Number of outdoor pools - 1
- Children's pool
- Waterslide
- Free WiFi
- Laundry facilities
- Babysitting or childcare (free)
- Arcade/game room
- Playground on site
- Miniature golf on site
- Sofa bed
- Refrigerator (on request)
Room Amenities
Familotel Kaiserhof offers 85 accommodations, which are accessible via exterior corridors and feature safes and bathrobes. Rooms open to balconies. Accommodations are furnished with twin sofa beds. Cable television is provided. Rooms have detached private bathrooms. Bathrooms include bathtubs or showers, complimentary toiletries, hair dryers, and children's robes. Refrigerators, hypo-allergenic bedding, and change of towels can be requested. Rollaway/extra beds (complimentary) are also available. Housekeeping is provided daily.
- Television
- Daily housekeeping
- Hypo-allergenic bedding available
- Phone
- Bathrobes
- Free toiletries
- Hair dryer
- In-room safe
- Balcony
- Sofa bed
- Access via exterior corridors
- Blackout drapes/curtains
- Refrigerator (on request)
- Cable TV service
- TV size measurement: inch
- Private bathroom (not in room)
- Bathtub or shower
- Sofa bed size twin
- Connecting/adjoining rooms available
- Rollaway/extra beds (free)
- Heating
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Soap
- Shampoo
- Toilet paper
- Child-size bathrobes
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Familotel Kaiserhof has 2 restaurants on site.
Spa Services
Kaiseralm has 4 treatment rooms. Services include deep-tissue massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.
The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.
- Number of treatment rooms 4
- Manicures and pedicures
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Thalassotherapy treatments
- Hydrotherapy treatments
- Deep tissue massage
- Sauna in spa
- Steam room in spa
- Minimum age to access spa is 12
- Reflexology
- Sports massage
- Detoxification wrap
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Handrails in stairways
- Wheelchair-accessible path to elevator
Nearby Activities
An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a waterslide, ski-in/ski-out access, a sauna, and a fitness center.
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Game viewing nearby
- Snowboarding nearby
- Miniature golf on site
- Parasailing nearby
- Snowmobiling nearby
- Horse riding/rental on site
- Mountain biking nearby
- Ice skating on site
- Snowshoeing nearby
- Downhill skiing nearby
- Cross-country skiing nearby
- Playground on site
- Sledding nearby
- Ski lessons available nearby
- Bicycle rentals on site
- Hiking/biking trails nearby
- Ski equipment rentals on site
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 16 years of age.
We have included all charges provided to us by the property.
Optional extras
- Pet fee: EUR 18 per pet, per night
- Service animals are exempt from fees
- Late check-out fee: EUR 50 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3 PM
Check-in time ends at 10 PM
Minimum check-in age is: 18
Check-out
Check-out time is 10 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and Eurocard. Cash is not accepted.
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards not accepted
Staffed front desk
Front desk opens daily at 8 AM
Social distancing measures are in place
Front desk closes daily at 10 PM
Children and extra beds
- Children are welcome.
- Free rollaway/extra beds!
Pet Policy
- Pets allowed for an extra charge of EUR 18 per pet, per night
- Dogs and cats only
- Food and water bowls are available
- Service animals are welcome, and are exempt from fees
We should mention
The seasonal pool will be open from January to December.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Hotel Names
- Familotel Kaiserhof Hotel Berwang
- Familien Kinderhotel Kaiserhof Berwang
- Familien Kinderhotel Kaiserhof Hotel
- Familien Kinderhotel Kaiserhof Hotel Berwang
- Familotel Kaiserhof Hotel
- Familotel Kaiserhof Berwang
- Familotel Kaiserhof Hotel
- Familotel Kaiserhof Berwang
- Familotel Kaiserhof Hotel Berwang
National Rating
Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.
Hotel Reviews
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