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Bertioga Vacation Packages

I had a very enjoyable stay with no problems. It was difficult to fit the luggage cart in the elevator but otherwise everything was great. I was disappointed to find that the laundry wasnt a facility but rather was a service so I couldn't do laundry at my leisure. But there was a lavenderia nearby so it worked out alright. It was noisy from traffic during the world cup match especially but I plan to stay again.

I was advised that there was kitchen when I booked. But there was no cooktop and the door locks are very old and very very hard to open.

The location is excellent. Cute little studio. The amenities are great. The communication was excellent. Every time I needed help or just needed to clarify something the responses were fast, clear and friendly. The place is safe and it has security staff wondering around the building often. The 24 hours receptionists were very sweet and helpful. Unfortunately, for me the place was not as clean as described and reviewed from other guests. The floors were dirty not mopped, walls splashed and fingerprints marks everywhere, shower mold details were missed in corners. They wiped everything in the kitchen but streaks everywhere. The toilet had yelow substance drips when I lifted the lid. I had to clean it again.The bathroom sink was full of hair in the drain from a previous guest and somewhat clogged. The bedding was very clean. I would definitely stay there again if they focused more on cleaning details. Thank you

Well located, safe zone