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Bernedo Vacation Packages

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Nice hotel clean rooms good beds and helpful staff

Great hotel. Very clean. Staff was really nice and helpful. Buffet breakfast was included and it was excellent! Hotel was across the street from the Guggenheim museum.

The staff were friendly and helpful, however I was disappointed by this hotel overall. We booked for two nights. I have stayed in other NH Collection hotels in Spain and this one was noticeably less luxurious and less well appointed by comparison I thought. The bedroom was spartan and lacked warm touches, the lighting was poor in the rooms and the common areas, there was nowhere to sit in our room except for the bed or at the desk - I would have expected at least an armchair in the room. The hotel was super expensive this weekend because it was a national holiday in Spain so presumably demand was very high and I booked fairly last minute - so I got a bed for two nights on the edge of the city - it was ok, but too expensive, and not up to the usual NH Collection experience in my opinion, sorry. I would not recommend.

The room was great but for the sofa bed, slats tended to detach and was not very comfortable. Otherwise we had a great stay, everybody was helpful and friendly, the air conditioning was quiet and effective and transport links were easy. Donostia San Sebastián is a great destination for a short stay with great food scene, shopping and the sea.