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Hotel City am Bahnhof

3.0 star property

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Photo gallery for Hotel City am Bahnhof

City view
Daily buffet breakfast (CHF 19 per person)
Reception
Interior entrance
Single Room (Room Selected at Check-In) | Minibar, in-room safe, desk, blackout drapes

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Business services
  • Laundry
  • Housekeeping
$175
includes taxes & fees
Jan 17 - Jan 18

Explore the area

View in a map
Bubenbergplatz 7, Bern, BE, 3011
  • Place, Federal Palace
    ‪5 min walk‬
  • Place, Bern Art Museum
    ‪6 min walk‬
  • Place, Berner Munster
    ‪12 min walk‬
  • Airport, Bern (BRN-Belp)
    ‪15 min drive‬

Room options

View all photos for Double Room

Double Room | Minibar, in-room safe, desk, blackout drapes

Double Room

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

Minibar, in-room safe, desk, blackout drapes

Single Room

10.0 out of 10
Exceptional
(1 review)
  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Minibar, in-room safe, desk, blackout drapes

Triple Room

9.0 out of 10
Wonderful
(4 reviews)
  • 312 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

Minibar, in-room safe, desk, blackout drapes

Quadruple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 312 sq ft
  • Sleeps 4
  • 3 Twin Beds and 1 Twin Murphy Bed

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About this property

Hotel City am Bahnhof

3-star Bern hotel, connected to a shopping center in Old City of Bern
This smoke-free hotel features a 24-hour business center, a business center, and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Housekeeping is available on request.
Hotel City am Bahnhof offers 58 accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site at this 3-star property. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and a garden. Guests can use the indoor pool and health club at a partner property.

Hotel City am Bahnhof is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Electric car charging station on site
  • Offsite parking; discounts available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CHF 19 per person

Things to do

  • Bicycle rentals
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 10 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 19 per person
  • Pet fee: CHF 10 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

am Bahnhof
City am Bahnhof
City am Bahnhof Bern
City am Bahnhof Hotel
City Bahnhof
City Hotel am Bahnhof
Hotel am Bahnhof
Hotel City am Bahnhof
Hotel City am Bahnhof Bern
Hotel City Bahnhof
Hotel City am Bahnhof Bern
Hotel City am Bahnhof Hotel
Hotel City am Bahnhof Hotel Bern

Hotel City am Bahnhof Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 145 out of 660 reviews
Rating 8 - Good. 297 out of 660 reviews
Rating 6 - Okay. 160 out of 660 reviews
Rating 4 - Poor. 42 out of 660 reviews
Rating 2 - Terrible. 16 out of 660 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Anastacia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast good with additional charge, not included in the room charge
Stayed 1 night in Oct 2025

10/10 Excellent

Lei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable. Shopping was easy and we had breakfast in the nearby area.
Stayed 1 night in Aug 2025

4/10 Poor

Joanna

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Elisabeth, Blaine

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, within easy walk from the train station. Check-in was quick and efficient. If you arrive early, you can leave your luggage while go you explore Bern's beautiful old town. The rooms are on the small side, but the beds are comfortable. There's a portable fan that you can set in the window to bring in much needed fresh air. Our rooms faced away from the busy traffic on the street, so it was quiet and allowed us to sleep with the window wide open. Breakfast is CHF 15 and excellent. Check-out was simple and accurate.
Stayed 2 nights in Sep 2025

6/10 Okay

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities

Money better spent elsewhere

The room was SMALL. We were bumping into furniture all the time just moving around. I paid for a balcony room, which looked out on a bunch of machinery in between a bunch of buildings. In addition to being a horrible view, there was only one chair out there, so we never used it. The breakfast was extra and not cheap, so we skipped it and the worst thing was that the wi-fi was only good for up to three devices. I've NEVER seen that before. The one positive thing was a good location for proximity to the train and city tram stations.
Stayed 1 night in Sep 2025

8/10 Good

Teodoro Moscoso

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
creo que en verano necesitan, aire acondicionado en el cuarto, por lo demás , todo lindo .gracias
Stayed 2 nights in Aug 2025

8/10 Good

Jo-Anne

Stayed 7 nights in Aug 2025

6/10 Okay

Adam

Stayed 1 night in Aug 2025

10/10 Excellent

conwell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Great place.
Stayed 2 nights in Aug 2025

10/10 Excellent

Vikas, Solihull

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Gisli

Stayed 3 nights in Jun 2025

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Shannon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Convenient

Convenient to the train station for an overnight visit to Bern.
Stayed 1 night in Jun 2025

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Paul

Traveled with family
The hotel is right next to the train station, and a block away from old town. So you have great access to travel options, shopping, and attractions. The room was fairly clean. They missed a spot with crumb on the desk. But everything else was clean. The room did get warm in June, they did have movable fans to make it more comfortable, but it did still stay warm. Staff was nice and helpful. The breakfast was mostly breads, cereal, boiled eggs, cold cuts, fruit, and yogurt. Expensive for what is was, however Switzerland itself is expensive, so you have to keep that in mind as a full breakfast would cost a lot more than what we paid. And for the convenience for early day trips with kids, we thought it kicked off the day well. Think of this hotel as not luxury, but a utilitarian option with a great location, relatively clean, with a nice staff.
Stayed 4 nights in Jun 2025

10/10 Excellent

Michele

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and staff were all amazing and helpful. Would stay again.
Stayed 2 nights in May 2025

10/10 Excellent

Brent, Orem

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Excellent rates.
Stayed 6 nights in Apr 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I chose the hotel last year because the location is excellent for my plans. And I came back because the people are very friendly.
Stayed 2 nights in Apr 2025

10/10 Excellent

Abigael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was EXCELLENT! So kind, helpful, accommodating, going out of their ways to assist all the guests however they could. Made an otherwise hectic trip as pleasant as possible. We can't recommended them enough!
Stayed 2 nights in Apr 2025

10/10 Excellent

Dennis, Houston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location - across from the main train station and bus terminal. East to get around. Also had a great Buffett breakfast. Plenty of choic
Stayed 1 night in Mar 2025

8/10 Good

darren

Stayed 1 night in Mar 2025

6/10 Okay

Margaret

Traveled with family
Liked: Cleanliness
Clean hotel but strong smoke smell
Stayed 1 night in Mar 2025

10/10 Excellent

Charlotte, Calgary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing. They were extremely helpful. The hotel was steps away from the train station which was perfect when dragging around our luggage. The hotel is also in a great location for exploring the Old city. I would recommend it.
Stayed 1 night in Sep 2024

10/10 Excellent

Victoria, Port Alberni

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Juan Godofredo III

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024