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Get an overview of this hotel
4-star Bergneustadt hotel with restaurant

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Pets allowed
Restaurant

Location

Situated in Bergneustadt, this hotel is 1.3 mi (2 km) from Aggertalsperre and 3 mi (4.9 km) from Lieberhausen Church. Gumbala Water Park and Eckenhagen Monkey and Bird Park are also within 6 mi (10 km).

Hotel Features

Along with a restaurant, this hotel has an indoor pool and a fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, a sauna, and spa services.

Room Amenities

All 50 rooms offer free WiFi, room service, and flat-screen TVs with satellite channels. Other amenities available to guests include laptop-compatible safes, showers, and desks.

Languages Spoken

  • Turkish

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Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: EUR 10 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets allowed for an extra charge of EUR 10 per pet, per night

Hotel Names

  • PHÖNIX Hotel Bergneustadt
  • PHÖNIX Bergneustadt
  • PHÖNIX Hotel Hotel
  • PHÖNIX Hotel Bergneustadt
  • PHÖNIX Hotel Hotel Bergneustadt

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Hotel Amenities

Property Features

In addition to an indoor pool, PHÖNIX Hotel provides a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers spa services, a terrace, and tour/ticket assistance. Onsite self parking is complimentary.

PHÖNIX Hotel has designated areas for smoking.

  • Safe-deposit box at front desk
  • Picnic area
  • Spa services on site
  • Terrace
  • Bar/lounge
  • Luggage storage
  • Newspapers in lobby (surcharge)
  • Fitness facilities
  • Designated smoking areas
  • Indoor pool
  • Front desk (limited hours)
  • Free breakfast
  • Laundry facilities
  • Tours/ticket assistance
  • Meeting rooms
  • Restaurant
  • Total number of rooms - 50
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Sauna
  • Airport transportation (surcharge)
  • Garden

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Playground on site

Room Amenities

PHÖNIX Hotel offers 50 accommodations with laptop-compatible safes. 20-inch flat-screen televisions come with satellite channels. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Free WiFi
  • Number of bathrooms - 1
  • Room service (limited hours)
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Shower only
  • Iron/ironing board (on request)
  • Desk
  • Satellite TV service
  • Private bathroom
  • Flat-panel TV

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary hot/cold buffet breakfast is served each morning between 7:30 AM and 10 AM.

Panorama Restaurant - This restaurant specializes in regional cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Room service (during limited hours) is available.

Spa Services

  • Hot stone massage
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site

Hotel Reviews

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