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Bensersiel Vacation Packages

short stay and everything is just fine

Great property

We had a two-night business stay at this hotel and were pleased with our experience. The location is excellent—about an eight-minute walk from Hamburg Central Station and around ten minutes from the popular shopping and dining streets, with plenty of cafés nearby. Binnenalster Lake is also only about a five-minute walk away. The rooms have a modern design and were quiet, clean, cozy, and comfortable. The bedsheets and towels were clean and soft, and we appreciated the clean hard flooring instead of carpet. The staff were friendly, and check-in and check-out were quick. There were no bathrobes or slippers in the room, but other than that, everything was comfortable and convenient. We did not have a chance to try its restaurants or bars during our short stay, but they had a lovely ambience. Overall, it was a pleasant and convenient stay.

I messaged the property via the Expedia messaging app a few times. but never got a reply. not sure if this is an Expedia or hotel problem.... but the. staff at the property were very good once I was there

The location was excellent. Only 10 minutes to the center of Hamburg. The staff was also great. The only downside was on day one housekeep pounded on the door early and came into my room

Very nice place in the city.