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The Room and hotel looks excellent, super comfortable bed, stunning bathroom facilities & waterfall shower (helpful bathroom necessities in the draws). Mini bar and the cutest surprise cheesecake in our room upon arrival! (It was Delicious!) The Property was very clean and beautifully styled. Views of the marina were gorgeous and lovely staff. 24hr gym, and roof top pool was lovely with towels ready on the shaded loungers. There were a few things I felt was missing but nothing that takes away from this gorgeous hotel. Unfortunately upon arrival when checking in we didnt get confirmation that the buffet breakfast was included with our stay. This was the biggest shame as we ended up looking for somewhere to eat each morning for breakfast and we would have much preferred to have had the breakfast we had already paid for at the hotel. There was no price list for the mini bar or welcome pack with information about the spa/rooftop terrace hours. The cleaner did a gorgeous job but did only clean the room once on our 4 night trip which I felt maybe it would have been nice to have a fresh bed each day. Finally we did ask for a taxi to be booked but unfortunately this was forgotten when we arrived downstairs at the booked time and we were on a tight schedule for a wedding. Luckily another couple attending was able to take us. Overall a gorgeous stay just a few minor things and our stay would have been absolutely perfect!

Great location

Nunca respondieron a los mensajes y nunca dimos con el lugar.

Only picky things to mention. The windows looked out onto reception so we had to keep the curtains closed all the time. The were a few marks in the cutlery draw. This is all very much outweighed by tge staff, cleanliness and comfort. Would definitely recommend.

The building and location are excellent. Speakers in the room are great. TV is fine. Wifi fine. Lighting in the bathroom was very nice. Welcome to the hotel was lacking. I had no idea whether I could eat the croissants and champagne in reception so didn’t. I booked the hotel thinking there was a pool, sauna and steam room. Upon arrival I was told they weren’t part of my booking (I didnt know this via hotels.com) so one day I booked the spa. The steam room was not working and the pool wasn’t large enough to swim in just to cool off. You have to book your spa usage in and use it privately whereas it would be better to use communally in the morning and evening like I would prefer. I think this is a cultural difference and spanish culture views spa exclusivity as the most relaxing part of the experience. Generally its an ok hotel in a great location but I’d rather have stayed in a hotel with a pool 5 minutes walk away but if a pool and spa isn’t important to you its a great hotel to choose. It just didnt feel as luxurious as other Aurea locations or Hospes locations.

Great location in the heart of Cádiz’s old town, and just a short walk from the beach, the cathedral, and the central market. The staff were very friendly. A special shout-out to Enrique at reception, who was always incredibly kind, welcoming, and helpful throughout our stay. You can sense the hospitality and the friendliness of the people of Cadiz everywhere in the town. The only thing the hotel is missing is an on-site restaurant for breakfast, but there are plenty of excellent cafés and breakfast spots just steps away. Another suggestion is to have cameras immediately over where the storage lockers are .