Crowne Plaza Beijing Chaoyang U-Town by IHG

4.5 star property

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Photo gallery for Crowne Plaza Beijing Chaoyang U-Town by IHG

Indoor pool
Exterior
Meeting facility
Exterior
Minibar, in-room safe, desk, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking included
  • Pool
  • Spa
  • Housekeeping
$124
includes taxes & fees
Dec 12 - Dec 13

Explore the area

View in a map
No 3 Sanfeng North Area, Beijing, Beijing, 100020
  • Place, Ritan Park
    ‪11 min walk‬
  • Place, Workers Stadium
    ‪2 min drive‬
  • Place, Wangfujing Street
    ‪3 min drive‬
  • Airport, Beijing (PEK-Capital Intl.)
    ‪19 min drive‬

Room options

Premium Room, 1 King Bed

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Twin Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 376 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 King Bed, Club Lounge Access

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Club Lounge Access (High Floor)

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room (Upgraded)

  • 388 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room

  • 377 sq ft
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

Standard Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(4 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Twin Beds, Accessible

  • 377 sq ft
  • Sleeps 2
  • 2 Twin Beds

Junior Suite, 1 King Bed, Club Lounge Access

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Club Lounge Access (Kids Theme)

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Crowne Plaza Beijing Chaoyang U-Town by IHG

4.5-star Beijing hotel, connected to a shopping center in Downtown Beijing
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Crowne Plaza Beijing Chaoyang U-Town by IHG offers 360 air-conditioned accommodations with minibars and laptop-compatible safes. 36-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
The onsite spa has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna. A variety of treatment therapies are provided, including hydrotherapy.
In addition to a full-service spa, Crowne Plaza Beijing Chaoyang U-Town by IHG features an indoor pool and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4.5-star property offers access to a business center and meeting rooms. Event facilities measuring 2000 square feet (186 square meters) include conference space. This luxury hotel also offers a fitness center, spa services, and multilingual staff. For a surcharge, the property provides an airport shuttle (available 24 hours) and a train station pick-up service. Onsite self parking is complimentary.

Crowne Plaza Beijing Chaoyang U-Town by IHG is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Children aged 5 and younger eat free breakfast.
Crowne Plaza Beijing Chaoyang U-Town by IHG has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (CNY 120)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 6:00 AM to 10:30 AM for a fee: CNY 118 for adults and CNY 59 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Piano
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,000 square feet of conference space
  • Business center
  • Meeting rooms

Full-service spa

  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 20 floors
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 36-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are available for CNY 304 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately CNY 118 for adults and CNY 59 for children
  • Fee for in-room wired internet: CNY 120 (rates may vary)
  • Airport shuttle fee: CNY 690 per vehicle (one-way)
  • Airport shuttle fee per child: CNY 690 (one-way), (from 1 to 18 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 304 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Chaoyang U Town
Crowne Plaza Chaoyang
Crowne Plaza Chaoyang U Town
Crowne Plaza Chaoyang U Town Beijing
Crowne Plaza Chaoyang U Town Hotel
Crowne Plaza Chaoyang U Town Hotel Beijing
Crowne Plaza U Town Chaoyang
Crowne Plaza Beijing Chaoyang U-Town Hotel
Crowne Plaza Chaoyang U-Town Hotel
Crowne Plaza Beijing Chaoyang U-Town
Crowne Plaza Chaoyang U-Town

Reviews

Crowne Plaza Beijing Chaoyang U-Town by IHG Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 163 out of 292 reviews
Rating 8 - Good. 94 out of 292 reviews
Rating 6 - Okay. 20 out of 292 reviews
Rating 4 - Poor. 8 out of 292 reviews
Rating 2 - Terrible. 7 out of 292 reviews

Reviews

10/10 Excellent

Min

Traveled with family and small children
Liked: Amenities
Great
Stayed 1 night in Aug 2025

10/10 Excellent

Cesar

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience, would stay again.
Stayed 2 nights in Aug 2025

10/10 Excellent

jana

Stayed 3 nights in Jul 2025

10/10 Excellent

sheng kang

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to the shopping mall and have a lot of dinning options.
Stayed 4 nights in Jul 2025

10/10 Excellent

Xuefei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

2/10 Terrible

Percy

Stayed 7 nights in Jun 2025

10/10 Excellent

Francesco Sebastiano

Liked: Cleanliness, property conditions & facilities
Very spacious, modern and well equipped rooms. Staff at front desk was friendly however we had some small difficulties speaking english with them.
Stayed 2 nights in Apr 2025

10/10 Excellent

Soo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay here was made even more special by Abby Wu who helped me with checking in and making my stay more memorable by sending fruits up to my room and making sure everything was easy and convinient. I would like to thank Abby very much for her help and assistance.
Stayed 1 night in May 2025

10/10 Excellent

Taichu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

8/10 Good

edward, bronx

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy the very pleasant stay there
Stayed 4 nights in May 2025

10/10 Excellent

Riad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sauber , Personal sehr freundlich
Stayed 1 night in May 2025

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice rooms with very high standard of cleanliness. The breakfast is also very nice
Stayed 5 nights in Apr 2025

10/10 Excellent

Gregory, Brookhaven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was fortunate to be able to stay here for 10 days. It was perfect in every way - especially the quality of everything, and it was connected to one of the largest malls in Beijing. The staff was very pleasant and hard-working.
Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Debby at Check-in, Li at the Concierge Desk, and Zoe in Guest Services all went beyond the call of duty to make us feel welcome. The room was large and comfortable. Breakfast buffet was varied and plentiful. Great location, about a 5-7 minute walk to Chaoyangmen Subway Station.
Stayed 5 nights in Mar 2025

4/10 Poor

Gordon, Burpengary

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff were amazing , Great shopping and restaurants next door , Breakfast was great, but the room was terrible. The temp was set on central control at 26.5 deg so it was hot at night and you have no control other then to turn it off and open the window , the drain in the shower did not drain the water fast enough so you had a time limit on showering before the water would spill out onto the floor , the pillows are terrible , no stationary , no mini bar , lights in the main room were broken.
Stayed 3 nights in Mar 2025

10/10 Excellent

Hui

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy access to subway, shopping, variety of restaurants. Super nice staff. Love the gym, swimming pool, sauna, and the little robot for food delivery. Will stay again!
Stayed 5 nights in Mar 2025

10/10 Excellent

Celine

Liked: Cleanliness, staff & service, property conditions & facilities
Abby was very helpful in our trip. Very goood!
Stayed 1 night in Nov 2024

10/10 Excellent

Mak

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expected quality of services, cleanliness and amenities for a hotel of this standard. Give 4 stars for the facilties as the maintenance of the indoor swimming pool was a letdown given that it took them more than 5 days to do so, coinciding with my length of stay. I thought it could have been faster. The free upgrade of hotel room given as a first time guest was a well received pleasant surprise. Overall, it was still a wonderful stay nonetheless.
Stayed 6 nights in Nov 2024

10/10 Excellent

Ramanjit Singh

Great staff. Enjoyed my stay. Thank you to all
Stayed 7 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, Friendly staff

Good choice to stay in Beijing. Near a shopping mall, not far away from metro station. Easy to go to tourist attractions as well. With a nice swimming pool and gym, you could also relax here. 中秋期间入住,价格很合理,客房服务员每天把房间打扫的很干净,感谢!
Stayed 3 nights in Sep 2024

10/10 Excellent

Gerald

Stayed 1 night in Jul 2024

10/10 Excellent

Terrence

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large varied buffet breakfast. Quiet room even though close to elevator. Very comfortable beds. Convenient to shopping, restaurants and walk to subway.
Stayed 5 nights in May 2024

8/10 Good

Alexander

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good! Excellent breakfast! However, for mid April with embient temperature up to 28C, hotel A/C sytem was not warking due to season. Room temperature was reaching 29C during day time!
Stayed 3 nights in Apr 2024

6/10 Okay

Verified traveler

Business traveler
Disliked: Property conditions & facilities

Average Stay

Quite a dated hotel with dated rooms, lots of water damages
Stayed 1 night in Mar 2024

10/10 Excellent

YUE

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about this hotel, although I had not had opportunity to try all the amenities. Friendly and helpful staff, professional service, excellent location.
Stayed 1 night in Mar 2024