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HARRIS Resort Batam Waterfront

4.0 star property

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Photo gallery for HARRIS Resort Batam Waterfront

Outdoor pool
Balcony view
Reception
Daily buffet breakfast (IDR 15.18 per person)
Game room

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Waterfront City, Marina, Batam, Riau Islands, 29422
  • Place, Sekupang Ferry Terminal
    ‪11 min drive‬
  • Place, Grand Batam Mall
    ‪16 min drive‬
  • Place, Harbour Bay Ferry Terminal
    ‪20 min drive‬
  • Airport, Batam Batu Besar (BTH-Hang Nadim)
    ‪28 min drive‬

Room options

View all photos for Family Room (HARRIS)

Premium bedding, Select Comfort beds, in-room safe, desk

Family Room (HARRIS)

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • Sleeps 2
  • 1 Queen Bed and 1 Large Twin Bunk Bed

View all photos for Room (HARRIS Sea View)

Premium bedding, Select Comfort beds, in-room safe, desk

Room (HARRIS Sea View)

  • 344 sq ft
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Pool Access (HARRIS)

Room, Pool Access (HARRIS) | Exterior

Room, Pool Access (HARRIS)

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (HARRIS)

Premium bedding, Select Comfort beds, in-room safe, desk

Room (HARRIS)

10.0 out of 10
Exceptional
(2 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Suite (HARRIS)

  • 570 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

HARRIS Resort Batam Waterfront

4-star Batam hotel with coffee shop/cafe
This hotel features 2 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free shopping center shuttle. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
HARRIS Resort Batam Waterfront offers 308 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies. Select Comfort beds feature premium bedding. 21-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Batam hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Mustika Wellness. Services include massages. The spa is open daily.
In addition to a full-service spa, HARRIS Resort Batam Waterfront features an outdoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

This family-friendly hotel also offers a children's pool, spa services, and a terrace. For a surcharge, a shuttle from the airport to the hotel (available on request) is offered to guests. Complimentary self parking is available on site.

HARRIS Resort Batam Waterfront has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Harris Cafe - This poolside restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport pick-up shuttle (surcharge) from 7:00 AM to 9:00 PM on request
  • Free area shuttle
  • Free ferry terminal shuttle
  • Free shopping center shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 15.18 for adults and IDR 7.59 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Harris Cafe

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Mini golf
  • Outdoor pool
  • Playground
  • Rowing/canoeing
  • TV in common areas
  • Volleyball

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Mini golf
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 2002
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 21-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon
Late check-out fee: IDR 10

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 39.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 15.18 for adults and IDR 7.59 for children
  • Airport shuttle fee: IDR 32 per vehicle (maximum occupancy 4)
  • Late check-out fee: IDR 10
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: IDR 39.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Batam HARRIS Resort
Batam Waterfront
HARRIS Resort Batam
HARRIS Resort Waterfront Batam
HARRIS Waterfront
HARRIS Waterfront Batam
HARRIS Waterfront Resort
Waterfront Batam
Waterfront HARRIS
Harris Batam Waterfront Batam
HARRIS Resort Waterfront Batam
HARRIS Resort Batam Waterfront Hotel
HARRIS Resort Batam Waterfront Batam
HARRIS Resort Batam Waterfront Hotel Batam

HARRIS Resort Batam Waterfront Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 78 out of 371 reviews
Rating 8 - Good. 159 out of 371 reviews
Rating 6 - Okay. 97 out of 371 reviews
Rating 4 - Poor. 33 out of 371 reviews
Rating 2 - Terrible. 4 out of 371 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nurulfazira

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel so far i have stay. Iean the price is very affordable with 5 star experience and stay. You got welcome drink while you wait for the entrace documentation ready and payment. Then got welcome with very pretty room overlooking the sea. You got a nice deco once your room complete clean up. The breakfast varieties is top tier, they have western, local, and dessert, pastry. Even tho the choose not massive but it is quiet many. And it is nice too. Service, is within the phone call. And the only things not really nice. It only have bidet without water host. Overall a very pleasant stay with every morning breakfast with mascot dance 💕
Stayed 2 nights in Jul 2025

6/10 Okay

Benjamin

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Food options on the menu are slightly overpriced, Saturday one night only buffet overpriced for the limited variety. Check in room cleanliness and facilities are poorly managed. Floor felt dusty/sandy, toilet faucets loose, WC cover loose.
Stayed 2 nights in May 2025

10/10 Excellent

Marek

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Shahul

Liked: Cleanliness, staff & service, property conditions & facilities
Sri at reception was polite, courteous and helpful.
Stayed 2 nights in Oct 2024

10/10 Excellent

Wilson

Stayed 1 night in Aug 2024

6/10 Okay

Sune Leander

Stayed 7 nights in Jul 2024

8/10 Good

Kasmah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service
The staff arebthe highlight. Great pool. Ok rooms. Beach access not a thing. Don't pay extra for it. Not a swimming beach. Shipping lane and industrial area. Good place if you just want to switch iff. Not good if you want shops and restaurants. Live entertainment in the evening was good.
Stayed 1 night in Jul 2024

10/10 Excellent

FREDDY

Liked: Cleanliness, staff & service, property conditions & facilities
I love it
Stayed 3 nights in Jul 2024

8/10 Good

Richard

Stayed 1 night in Jun 2024

8/10 Good

Kasmah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

Yong su

Stayed 1 night in Apr 2024

8/10 Good

Joshua

Stayed 2 nights in Feb 2024

10/10 Excellent

Nur Amirah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and accommodating. It was a wonderful experience!
Stayed 2 nights in Dec 2023

8/10 Good

CALVIN

Traveled with partner, Traveled with family
Liked: Staff & service
Stayed here for 4 nights. the good: staff were friendly and helpful, concierge and housekeeping were prompt to meet and address our needs. there are free shuttle services to nagoya hill and grand batam at fixed timings each day, also free shuttles to and from ferry terminal on demand. pool facilities were decent, breakfast spread was okay and restaurant food choices were diverse (though with a cost premium) the room for improvement: facilities could be better maintained and showed signs of wear and tear, cleanliness of sheets and towels with no stains, resort is quite secluded from anything other than waterfront terminal (which is quite dead)
Stayed 4 nights in Dec 2023

10/10 Excellent

Rayan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite and approachable staff.
Stayed 3 nights in Dec 2023

8/10 Good

Tan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really far from anything else, but the service was great
Stayed 2 nights in Nov 2023

10/10 Excellent

Renuka

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My work stay!

Me & my Japanese counterpart were on a one day work trip to Batam Yard & we opted to stay at Harris ! We are extremely happy with the Ocean view room ,cleanliness & excellent breakfast spread!!! The reception gave us wonderful suggestions to try local seafood restaurant by the sea & also arranged taxi service with driver Willy who also was very kind & helpful .Am looking forward to come back for another holiday with my family .
Sunset from the Ocean view room
Dazzling at night
Stayed 1 night in Nov 2023

10/10 Excellent

Muhammad

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and well maintain. Staff is polite and friendly. Breakfast spread alot of varieties to choose from. Been choosing Harris as my vacation hotel many times and so far no regrets. Keep up with the standards, thumbs up!
Stayed 2 nights in Sep 2023

6/10 Okay

Sarjune

Traveled with family and small children, Traveled with family
Liked: Amenities
Disliked: Staff & service
Personally, I had an issue with my check in as the staff at the counter mishandled the situation but Monica and Dila stepped in immediately to rectify the situation. The ensured that the guest were not disappointed at all cost. Without them, the hotel will have a bad impression from customers.
Stayed 2 nights in Aug 2023

10/10 Excellent

WENDY

Stayed 2 nights in Aug 2023

10/10 Excellent

Lee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Can create more place or view to walk
Stayed 1 night in Jul 2023

4/10 Poor

Jay

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Culinary Adventure of Disappointment & Spacious Rm

Our experience at the Harris Waterfront Hotel was a rollercoaster ride of disappointment and frustration. The culinary disasters began with a poorly made Margarita Pizza and continued with a disastrous breakfast scene the next day. The staff seemed clueless and unhelpful, leaving us to fend for ourselves. The rooms were spacious but took forever to be cleaned. In contrast, the Marriott Harbour Hotel proved to be a haven of delicious food and attentive service. If you value your taste buds, avoid dining at Harris Waterfront Hotel and head to the Grand Batam Mall instead.
Stayed 1 night in Jun 2023

4/10 Poor

Desmond

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The shower area , water overflow to the toilet area when showering. Room 107 is where I stay.
Stayed 1 night in May 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023