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I Hotel

4.0 star property

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Photo gallery for I Hotel

Property grounds
Outdoor pool
Lobby
Restaurant
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Spa
  • Pool
  • Gym
  • 24/7 front desk
$81
includes taxes & fees
Nov 2 - Nov 3

Explore the area

View in a map
Jl Teuku Umar Bukit Nagoya, Batam, Batam Island, 29432
  • Place, Nagoya Hill Mall
    ‪3 min walk‬
  • Place, Grand Batam Mall
    ‪3 min drive‬
  • Place, Harbour Bay Ferry Terminal
    ‪3 min drive‬
  • Airport, Batam Batu Besar (BTH-Hang Nadim)
    ‪16 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, free WiFi

Superior Room, 1 King Bed

8.4 out of 10
Very good
(5 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, free WiFi

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Double Room

  • Sleeps 2

Superior Double Room

  • Sleeps 2

Deluxe Room-Smoking

  • Sleeps 2

Superior Room-Smoking

  • Sleeps 2

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About this property

I Hotel

4-star Batam hotel walkable to Nagoya Hill Mall
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a sauna.
I Hotel offers 165 air-conditioned accommodations with minibars and safes. This Batam hotel provides complimentary wired and wireless Internet access.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Lotus Spa. Services include massages. The spa is open daily.
In addition to a full-service spa, I Hotel features an outdoor pool and a hot tub. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center and a meeting room. This business-friendly hotel also offers a fitness center, a sauna, and spa services. Onsite self parking is complimentary.

I Hotel is a smoke-free property.

I Hotel has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • A restaurant

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting room

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • Elevator

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 29-inch TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (December 31) Gala Dinner per adult: IDR 588000.00
  • New Year's Eve (December 31) Gala Dinner per child: IDR 350000.00 (from 5 to 12 years old)

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

i Batam
Grands i Hotel Batam
i Hotel Batam
Grand i Hotel Batam
Grand i Batam
Grands i Batam

Reviews

I Hotel Reviews

9.0

Wonderful

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 278 out of 522 reviews
Rating 8 - Good. 195 out of 522 reviews
Rating 6 - Okay. 38 out of 522 reviews
Rating 4 - Poor. 4 out of 522 reviews
Rating 2 - Terrible. 7 out of 522 reviews

Reviews

10/10 Excellent

Muhamed

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and friendly staff. Check in was smooth and flawless.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sasi K.

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Batam Bash

There’s a calmness to the hotel Nothing is ever rushed Everything is deliberate & guests focus. Can’t get any better than that for me. Probably be my go to hotel in Batam
Stayed 2 nights in Jul 2025

10/10 Excellent

TAN BEE

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff are smiley, friendly and helpful.
Stayed 2 nights in Jun 2025

2/10 Terrible

Jun Wei

Stayed 2 nights in Jul 2025

10/10 Excellent

Mohamed Zahril

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable staycation

Clean and comfortable place to relax.
Stayed 2 nights in Jul 2025

10/10 Excellent

Weijie

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is quiet and near to Nagoya mall. Staff is friendly.
Stayed 3 nights in Jun 2025

6/10 Okay

Natalie

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The only thing I liked was the location. It was extremely convenient. Room reeked of mould odour and the place was filled with stains. Look at the photos of the basin and bath tub. The carpet probably contributed to most of the musty smell. You should really remove carpets in locations that are high in humidity. It is not sensible at all to continue using those ancient carpets. The spa inside the hotel was the worst we’ve experienced at that price point. Avoid at all cost. So if you only need the hotel for sleep at night and don’t plan to spend any time inside the hotel, it’s fine for the location. But if you want a decent stay, avoid this place. Also, the employees at the front desks lack proactively in correcting problems experienced by customers. Their English is fine but their service attitude is poor.
Basin
Bath tub
Stayed 1 night in May 2025

10/10 Excellent

Mohamed Zahril

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8th May till 10th May Stay

Amazing stay. Staff are friendly as usual, place are clean.
Stayed 2 nights in May 2025

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

FAIZAL, Singapore

Stayed 1 night in Apr 2025

10/10 Excellent

Chang

Stayed 1 night in Apr 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Serene

Stayed 1 night in Apr 2025

8/10 Good

Mohammed

Liked: Staff & service
Stayed 3 nights in Mar 2025

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Mohammed

Stayed 2 nights in Feb 2025

10/10 Excellent

Mohamed Zahril

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and cosy hotel

Nice place to stay. Very clean and cosy.
Stayed 1 night in Feb 2025

8/10 Good

Razali Bin

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

2/10 Terrible

Mina

Traveled with group, Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Staff at the 18/02/25 afternoon not very nice give us a smelly room aircon not working 16 still hot in the room , toilet leaking water, shower 🚿 drainer block can't have a shower, call front desk they not changed the room for me all night me and my husband won't be able to sleep, every breath is smelly like dust and moisture in the air, I am allergic with dust , went to the front desk at 6:30 am 19/02/25 told them what is happened yesterday, lucky He takes action to change my room. From 19/02/25 the staff all very helpful and nice. Except the first date I checked in 18/02/25 the staff not very nice.
Stayed 2 nights in Feb 2025

10/10 Excellent

MOHAMMAD FAIZAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Taekseon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good as usual.

Everything is in order. Tidy & clean.
Stayed 1 night in Jan 2025

10/10 Excellent

A Mohamed Rafeek

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

A Mohamed Rafeek

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Mohammed

Liked: Cleanliness
Stayed 3 nights in Dec 2024

10/10 Excellent

Ajib

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just nice.. good location
Stayed 1 night in Dec 2024