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Bannister Vacation Packages

Upon arrival for our reservation I was informed that the water was out in the building for 6 hours due to a construction accident, I understand that this is not the properties fault. Fortunately the water came back on around 3 1/2 hours later, I booked the room with an in room hot tub and once the water was back on I gave the water heater about an hour to catch up. After 45 minutes of running the water in the hot tub it was about 1/4 of the way full,to the point that the water was becoming cold again. Next morning went to complain to manager and had to wait until other customers were done complaining (3) expressed problems with him and he says he’s trying to get me a discount.Ok , later that afternoon went to take a shower,had to leave shower running for 20 minutes before any hot water. This is the major problem,don’t have enough time to list everything else that was wrong.Stay away from this place.

Very clean, well-maintained hotel. Staff was very friendly and helpful. Very convenient free parking. Conveniently located for our concert at Midland Center for Arts. Would definitely stay again.

Ice machine broken.. hallways dirty and funky smelling... shower head leaked.. tub/shower drained VERY slowly