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Mercure Ballarat Hotel and Convention Centre

4.0 star property

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Photo gallery for Mercure Ballarat Hotel and Convention Centre

Front of property
Lobby
Front of property
Terrace/patio
Lobby lounge

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Gym
  • 24/7 front desk
  • Breakfast available
$104
includes taxes & fees
Dec 7 - Dec 8

Explore the area

View in a map
613 Main Road, Golden Point (Ballarat), VIC, 3350
  • Place, Sovereign Hill
    ‪7 min walk‬
  • Place, Gold Museum
    ‪7 min walk‬
  • Place, Ballarat Town Hall
    ‪3 min drive‬

Room options

View all photos for Room, 1 King Bed (Lodge)

Room, 1 King Bed (Lodge) | Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Lodge)

8.0 out of 10
Very good
(32 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds (Courtyard)

Room, Multiple Beds (Courtyard) | Minibar, in-room safe, desk, iron/ironing board

Room, Multiple Beds (Courtyard)

8.0 out of 10
Very good
(14 reviews)
  • 205 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Minibar, in-room safe, desk, iron/ironing board

Apartment, 2 Bedrooms

7.0 out of 10
Good
(4 reviews)
  • 269 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(9 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

Cottage, Multiple Beds

  • Sleeps 6
  • 3 Queen Beds

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About this property

Mercure Ballarat Hotel and Convention Centre

4-star Ballarat hotel, connected to the convention center in Golden Point (Ballarat)
Along with a full-service spa, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Mercure Ballarat Hotel and Convention Centre offers 97 air-conditioned accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms.

This Ballarat hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Sanctuary Day Spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

The spa is open select days. Children under 16 years old are not allowed in the spa without adult supervision.

Mercure Ballarat Hotel and Convention Centre features a full-service spa and a fitness center. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

5 meeting rooms are available. This business-friendly hotel also offers spa services, a garden, and a fireplace in the lobby. Onsite self parking is complimentary.

Mercure Ballarat Hotel and Convention Centre is a smoke-free property.

Continental breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.
Azzuri - This restaurant specializes in Mediterranean cuisine and serves breakfast, dinner, and light fare. A children's menu is available. Reservations are required.
Gallery Cafe & Bar - This café serves lunch and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Weekday continental breakfast available 6:30 AM to 10:00 AM for a fee: AUD 30 to 30 for adults and AUD 13 to 13 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Azzuri
  • Gallery Cafe & Bar

Things to do

  • Full-service spa
  • Gym

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference center

Outdoors

  • Garden

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 floor
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.1 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately AUD 30 to 30 for adults, and AUD 13 to 13 for children
  • Credit card charges are subject to a surcharge of 1.1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
Children under 16 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Ballarat Hotel
Mercure Ballarat
Mercure Ballarat Hotel And Convention Centre Victoria
Ballarat Hotel Convention Centre
Mercure Ballarat Hotel Convention Centre
Mercure Ballarat Convention
Mercure Ballarat Hotel and Convention Centre Hotel
Mercure Ballarat Hotel and Convention Centre Golden Point
Mercure Ballarat Hotel and Convention Centre Hotel Golden Point

Reviews

Mercure Ballarat Hotel and Convention Centre Reviews

8.4

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 420 out of 1001 reviews
Rating 8 - Good. 398 out of 1001 reviews
Rating 6 - Okay. 121 out of 1001 reviews
Rating 4 - Poor. 44 out of 1001 reviews
Rating 2 - Terrible. 18 out of 1001 reviews

Reviews

10/10 Excellent

KAROLINE, Cowra

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was amazing
Stayed 1 night in Aug 2025

10/10 Excellent

susan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful establishment the gardens are gorgeous
Stayed 1 night in Aug 2025

6/10 Okay

Dearne

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The new rooms here are lovely but the older courtyard room we had on this second trip was outdated and needed a deep clean. Beds were comfortable but bathroom needs a facelift or a really good clean and has no heating so is absolutely freezing.
Stayed 1 night in Aug 2025

10/10 Excellent

Dearne

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely grounds surrounding the rooms, great parking. Room was spacious and light and heating was great.
Stayed 2 nights in Aug 2025

8/10 Good

Matt

Stayed 1 night in Jul 2025

10/10 Excellent

Keiron

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Craig

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant single-night family stay

Nice single-night stay with young family. Cot provided. I wasn’t aware that the apartment was double story so we had to keep a close eye on 2-year old from going up/down the stairs. All-in-all a pleasant stay
Stayed 1 night in Aug 2025

4/10 Poor

Kristin

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service

just average

receptionist was cold rude and half asleep with lots of people waiting, more staff needed. I told her and showed her i’d paid but she made me pay again!! was refunded the next day. Green internet light flashed on and off all night. we were put in an average room in a building that resembled an old school dorm - old carpet etc. I’ve stayed here before and i know they have nicer rooms but we were given a terrible one.
Stayed 1 night in Aug 2025

6/10 Okay

carli

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely night , room for two cars to park which was handy. Clean and loved that they have movies all ready for you to watch free of charge. Comfy bed, hot shower and brekky available.
Stayed 1 night in Jul 2025

8/10 Good

George

Traveled with family
Lovely
Stayed 1 night in Jul 2025

8/10 Good

Shane

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
While our stay was great and friendly staff the cleaning of the room was a little disappointed the towels had stains on them but the situation was sorted once staff were notified
Stayed 1 night in Jul 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Debbie

Stayed 2 nights in May 2025

8/10 Good

Debbie

Business traveler
Liked: Cleanliness, staff & service, amenities
There was very little parking available around my room area from around 7 - 8pm.
Stayed 3 nights in Jul 2025

4/10 Poor

Judy

Disliked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff quick check in. Great room. Very clean.
Stayed 1 night in Jul 2025

8/10 Good

Tracy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was great and room was good.
Stayed 2 nights in Jul 2025

6/10 Okay

Bo-hao

Traveled with family
The hotel is a bit of old in terms of the facility and furnitures. The quality of the room is bit of like some 3 stars motels as the bathroom is quiet old. The white sheets are with some stain of bloods which needs to be improved. However, Reception is friendly and meet the hotel standard. For 1 night stay is still acceptable.
Stayed 1 night in Jul 2025

4/10 Poor

Jonathan

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
Outdated and nosy rooms. Not for light sleepers! 10min walk to sovereign hill.
Stayed 1 night in Jul 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Room and bed was fine, parking for my room was not adjacent and I had carry my luggage 50 mtrs to the room
Stayed 1 night in Jul 2025

10/10 Excellent

warwick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

rob

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location
Stayed 2 nights in Mar 2025

8/10 Good

Lee R

Stayed 1 night in Jun 2025

10/10 Excellent

Carla

Traveled with family and small children
Liked: Amenities
Was a great service all round & very comfy and clean room
Stayed 1 night in Jun 2025

10/10 Excellent

Maureen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On arrival, it appeared that perhaps there was a debut ball in one of the function rooms. Once we obtained our key and made our way to the room, we could see how big the property actually was. Being near the back of the property, there was no noise from the function, traffic or anyone else on the property. The rooms were lovely and clean, and very modern, but the hallways and the entrance to the hallway could use some work. Also the car park area for our room was quiet a distance from the room we were staying in, and inconvenient for carrying luggage to the room; particularly when you have several things to transfer. Only for the king bed, the bathroom and the quiet, I will be back again - and hopefully to the same back area of the property where I can sleep easily.
Stayed 1 night in May 2025