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Passage Boutique Hotel

2.0 star property

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Photo gallery for Passage Boutique Hotel

Interior
Reception
View from room
Hallway
Exclusive Double Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
$67
includes taxes & fees
Feb 1 - Feb 2

Explore the area

View in a map
Nizami Street 49, Baku, AZ1073
  • Place, Nizami Street
    ‪1 min walk‬
  • Place, Baku City Circuit
    ‪1 min walk‬
  • Place, Fountain Square
    ‪3 min walk‬
  • Airport, Baku (GYD-Heydar Aliyev Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Premium bedding, minibar, in-room safe, desk

Standard Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, desk

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 376 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room, 1 Bedroom

Standard Twin Room, 1 Bedroom | Premium bedding, minibar, in-room safe, desk

Standard Twin Room, 1 Bedroom

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Suite

Suite | Premium bedding, minibar, in-room safe, desk

Suite

  • 645 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Junior Studio Suite, 1 Queen Bed with Sofa bed, Balcony

Junior Studio Suite, 1 Queen Bed with Sofa bed, Balcony | Premium bedding, minibar, in-room safe, desk

Junior Studio Suite, 1 Queen Bed with Sofa bed, Balcony

  • 376 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Family Duplex, Balcony

Family Duplex, Balcony | Premium bedding, minibar, in-room safe, desk

Family Duplex, Balcony

8.0 out of 10
Very good
(1 review)
  • 376 sq ft
  • City view
  • Sleeps 5
  • 1 Queen Bed, 2 Large Twin Beds and 1 Queen Sofa Bed

View all photos for Exclusive Double Room, 1 King Bed

Exclusive Double Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Exclusive Double Room, 1 King Bed

  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Exclusive Single Room, 1 Twin Bed

Exclusive Single Room, 1 Twin Bed | Premium bedding, minibar, in-room safe, desk

Exclusive Single Room, 1 Twin Bed

8.8 out of 10
Excellent
(3 reviews)
  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Panoramic Studio Suite, Kitchen

Panoramic Studio Suite, Kitchen | Premium bedding, minibar, in-room safe, desk

Panoramic Studio Suite, Kitchen

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 4
  • 1 King Bed

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About this property

Passage Boutique Hotel

Baku hotel steps from Nizami Street
Along with a full-service spa, this hotel has a restaurant and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a sauna, and self parking.
Passage Boutique Hotel offers 40 shared accommodations, which are air-conditioned, accessible via exterior corridors, and feature minibars and safes. Accommodations offer separate dining areas. Beds feature premium bedding. LCD televisions come with premium cable channels.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.
The onsite spa has couples treatment room(s). Services include massages. The spa is equipped with a mud bath and a sauna. The spa is open daily.
Passage Boutique Hotel features a full-service spa and a sauna. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wired and wireless Internet access is complimentary.

This business-friendly hotel also offers spa services, a terrace, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Parking is available onsite for a surcharge.

Passage Boutique Hotel has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 8 AM and 11 AM.
Passage - This restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking; reservations required
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (USD 9 per day)
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Passage

Things to do

  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Couples treatment rooms
  • Massage
  • Mud bath
  • Sauna
  • Spa open daily

Accessibility

  • Area rugs in room
  • Elevator
  • Hardwood flooring in room

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Heated floor
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Shared accommodations
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 0.65 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 25 per vehicle (one way)
  • Self parking fee: USD 9 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Azerbaijan. This property is rated 2 stars.

Property is also known as

Passage Boutique Hotel Baku
Passage Boutique Hotel
Passage Boutique Baku
Passage Boutique
Passage Boutique Hotel Baku
Passage Boutique Hotel Hotel
Passage Boutique Hotel Hotel Baku

Passage Boutique Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 75 out of 182 reviews
Rating 8 - Good. 56 out of 182 reviews
Rating 6 - Okay. 23 out of 182 reviews
Rating 4 - Poor. 18 out of 182 reviews
Rating 2 - Terrible. 10 out of 182 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an awful experience at this hotel. First off, it’s not a hotel. It’s a budget hostel. It’s in no way boutique. Most of the reviews are purchased and you can tell by the fact that the reviewers have one review to their name - this one. The water in the showers is piping hot with no way to adjust the temperature. Because of this they switched my room. The water temp didn’t change. Speaking of switching rooms, I booked a double deluxe room only to find out they provided me with the cheapest room in the house on the same floor as reception. The level of noise in the lobby left me quite uncomfortable. They then told me they’d charge me an extra $60 to put me IN THE ROOM I BOOKED. The room I booked was disgusting and had urine on the toilet seat along with dirt in the shower. I called Expedia and was promised a better room— again, a double deluxe room. That was because reception told Expedia they’d provide me that — they didn’t. They simply sent me to another budget room with a non-working shower and dirt surrounding. The listing online says the spa is complementary— it wasn’t. They charge $15 for usage. Along with that, they gave me a dirty towel and ignored me when I asked for the steam room and whirlpool to be turned in. Instead, they just turned the sauna on. When I approached staff about the dirty towel, they scoffed.
Stayed 4 nights in Sep 2025

6/10 Okay

Ivette

Traveled with partner
There is nothing "boutique" about this hotel. The location is great, 10m walking to Fountain Sq. & Old City. If you're in town for F1, 10-15min to most entry gates. The staff was friendly. The property may be undergoing a renovation, and I perhaps got the worst, not yet renovated room (Junior Studio "Suite"). The wall paper was peeling in multiple areas, the steps into the room were missing a border, the furniture was dated and the bathroom had mold on the ceiling. The tub was legitimately almost 3 feet high which made getting in & out downright dangerous. Moreover, there was a leak from under the tub that created large puddles on the floor during every use. We made several complaints to the front desk but maybe due to language barriers, they kept sending someone to dry the floor not fix the problem. Not worth the headache to keep complaining, checked out early and went to a different hotel.
Stayed 6 nights in Sep 2025

4/10 Poor

Yekaterina

Disliked: Cleanliness, staff & service, property conditions & facilities
My first stay at this hotel was fine, but the second time was a complete nightmare. They tried to check me and my child into a room with water running down the walls. The staff were rude, unprofessional, and completely unhelpful. In the middle of the night, we were sent to another hotel — the employee who was supposed to guide us didn’t know the way and disappeared right after we arrived. The next morning, I had to walk back with my luggage, and despite being promised a refund and compensation for the awful night, nothing was ever done. I stayed only because I had no other choice before a long flight, but this experience ruined my vacation memories. This hotel urgently needs renovation and serious staff training. Definitely would not recommend.
Stayed 3 nights in Jul 2025

2/10 Terrible

Kareem

Disliked: Cleanliness, amenities, property conditions & facilities
AC was broken and room was dirty
Stayed 2 nights in Jul 2025

8/10 Good

Katerina

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
he room was clean and cozy. The staff were kind and always ready to help. The hotel is just a short walk from Nizami Street. Special thanks to mr. Anar
Stayed 1 night in Jun 2025

10/10 Excellent

Assel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at Passage Boutique Hotel. The staff were very friendly and helpful. The room was clean and comfortable. The location is perfect, close to many sights. Breakfast was fresh and tasty. I felt safe and welcome during my visit. I would gladly stay here again. Highly recommended!
Stayed 1 night in Jun 2025

8/10 Good

Jassim

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2025

10/10 Excellent

Harp, Delhi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place excellent staff and in the center of the city
Stayed 4 nights in Mar 2025

4/10 Poor

azhar

Liked: Cleanliness
Disliked: Staff & service

Room conditions

We stayed here for 3 nights, standard room, we told them about shower head detached which was tapped to supply pipe, bidet shower head missing, staff said we will fix it but they didn’t till end of our stay, maintenance staff is terrible, evidence from lose plumbing fixtures and towel racks and soap holders, the towel service only give you towel if you are in room, they don’t have room key, so they missed giving fresh towels for 2 days because we were out of room when they come, not a good system, we booked a double room and they gave us 2 twin beds joined together, not comfortable, the comforters were separate instead of one double size comforter, I was planning to stay again on May 13 to 15 but based on this experience I cancelled my booking, the counter staff was polite and helpful which was the only good experience , location is good, close to Nizami street.
Stayed 3 nights in May 2025

6/10 Okay

Jennifer

Stayed 3 nights in Apr 2025

10/10 Excellent

Moreno

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Passage Hotel – Perfect Stay! Clean rooms, great service, and a prime location. Ideal for business and leisure. Highly recommended!
Stayed 1 night in Mar 2025

10/10 Excellent

Dieter

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was interesting in the hotel. In the meantime, there is no mention of worries Thank you passage
Stayed 1 night in Mar 2025

10/10 Excellent

Umar

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service quality and standards are high.
Stayed 1 night in Mar 2025

10/10 Excellent

Ahmad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The tourists' accommodations were very nice. Thank you, Mr. Vusal.
Stayed 1 night in Mar 2025

10/10 Excellent

Ali

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beatiful hotel🤗
Stayed 1 night in Mar 2025

10/10 Excellent

Said

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
"The mystic charm of the East meets the elegance of the West – Passage Hotel, where time speaks in silence."
Stayed 1 night in Feb 2025

10/10 Excellent

Khalid

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing experience at Passage Hotel. The service was exceptional, and the staff was incredibly hospitable. The rooms were clean and comfortable, offering a luxurious stay. The location is perfect, with easy access to key attractions. Highly recommend it for anyone looking for a top-tier hotel experience!
Stayed 1 night in Feb 2025

10/10 Excellent

Louis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
"My stay at Passage Hotel was a truly pleasant experience. The welcome was warm, and the staff was very attentive to our needs. The room was clean, well-decorated, and had a beautiful view of the city. The breakfast was varied and delicious, with fresh products. The hotel's location is also perfect, close to the main attractions. I highly recommend this hotel and would gladly stay here again!"
Stayed 1 night in Feb 2025

10/10 Excellent

Omar

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am a doctor myself. I came to Baku for work and accidentally found this hotel and stayed here. But it gave me a wonderful experience. Thank you very much, Mr. Ali.
Stayed 1 night in Feb 2025

10/10 Excellent

Nasir

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Since it was my first time in Azerbaijan, they sent a taxi to bring me to the hotel. Despite my short stay, the aesthetics satisfied me. Its location on Nizami Street made it even more convenient. You can also come and stay here. Thank you.
Stayed 1 night in Feb 2025

10/10 Excellent

Fredi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Wonderful Experience – Thank You, Passage Hotel! Passage Hotel completely captivated us with its hospitality and high-quality service! From the moment we arrived, the staff's friendly and attentive approach made us feel right at home. The rooms were incredibly clean, tastefully designed, and every detail was carefully thought out. The comfortable beds, stunning view, and well-equipped amenities provided us with a perfect sense of relaxation. The breakfast was particularly noteworthy – fresh and delicious options, an elegant presentation, and special attention to guests truly impressed us. The hotel's location was also very convenient – being close to the city's main attractions was a great advantage for us. Additionally, the hotel's interior and overall ambiance were incredibly stylish and relaxing. We would like to extend our heartfelt thanks to the entire Passage Hotel team, and especially to Mr. Ali, for making our stay an unforgettable experience! Without a doubt, we will return and highly recommend it to our friends!
Stayed 1 night in Feb 2025

10/10 Excellent

Murad

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Passage hotelde geçirtdiyim zaman çok iyi geçdi. Sanırım tekrar Bakuye dönürsem mutlaka buraya gelicem. Doktor olarak çok titizim ama bu konaklamada bu hizmete şaşırdım. İletişim dillerini çok tatlı ve samimi alqıladım. Ali abim var olasın
Stayed 1 night in Jan 2025

10/10 Excellent

Rüf?t

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ministry of Internal Affairs being just next door adds incredible convenience.
Stayed 1 night in Jan 2025

10/10 Excellent

Ahmet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying near the Ministry of Internal Affairs at such a luxurious hotel was a pleasure.
Stayed 1 night in Jan 2025