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Douro Palace Hotel Resort and Spa

4.0 star property

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Photo gallery for Douro Palace Hotel Resort and Spa

Terrace/patio
Couples treatment rooms, sauna, Turkish bath, body treatments
Exterior
Interior detail
Property entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • 24/7 front desk
$120
includes taxes & fees
Oct 21 - Oct 22

Explore the area

View in a map
Lugar Do Carrapatelo, Santa Cruz do Douro, Baiao, 4640 423
  • Place, Caldas de Aregos Thermal Baths
    ‪8 min drive‬
  • Place, Caldas de Aregos
    ‪8 min drive‬
  • Place, Caldas de Aregos Marina
    ‪8 min drive‬
  • Airport, Vila Real (VRL)
    ‪40 min drive‬

Room options

View all photos for Double Room, Garden View

Double Room, Garden View | Minibar, in-room safe, desk, blackout drapes

Double Room, Garden View

8.8 out of 10
Excellent
(3 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, River View

Double Room, River View | Minibar, in-room safe, desk, blackout drapes

Double Room, River View

9.8 out of 10
Exceptional
(6 reviews)
  • 269 sq ft
  • River view
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, Garden View

Minibar, in-room safe, desk, blackout drapes

Twin Room, Garden View

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin Room, River View

Minibar, in-room safe, desk, blackout drapes

Twin Room, River View

9.6 out of 10
Exceptional
(4 reviews)
  • 269 sq ft
  • River view
  • Sleeps 3
  • 1 Double Bed

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About this property

Douro Palace Hotel Resort and Spa

4-star Baiao hotel with private balconies
A full-service spa, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a poolside bar, a sauna, and a rooftop terrace are onsite.
Douro Palace Hotel Resort and Spa offers 60 accommodations with minibars and safes. Rooms open to balconies. LCD televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

This Baiao hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, Douro Palace Hotel Resort and Spa features a sauna and a seasonal outdoor pool. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center and meeting rooms. This family-friendly hotel also offers a children's pool, a rooftop terrace, and multilingual staff. For a surcharge, the property provides an airport shuttle (available 24 hours) and a train station pick-up service. Limited complimentary onsite parking is available on a first-come, first-served basis.

Douro Palace Hotel Resort and Spa is a smoke-free property.

A complimentary buffet breakfast is served each morning between 8:00 AM and 10:30 AM.
Douro Palace Hotel Resort and Spa has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Sauna
  • Seasonal outdoor pool
  • Stereo

Family friendly

  • Children's pool
  • Free babysitting
  • Free supervised activities for children
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 6 to May 3:
  • Spa

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 45.0 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 100 per vehicle (one way)
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 45.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
A swimming cap is mandatory in all indoor swimming pools.
Property Registration Number 3997

We should mention

The seasonal pool will be open from May to September
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Douro Palace
Douro Palace Baiao
Douro Palace And Spa Baiao
Douro Palace Hotel Resort Baiao
Douro Palace Hotel Resort and Spa Hotel
Douro Palace Hotel Resort and Spa Baiao
Douro Palace Hotel Resort and Spa Hotel Baiao

Douro Palace Hotel Resort and Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 137 out of 254 reviews
Rating 8 - Good. 87 out of 254 reviews
Rating 6 - Okay. 20 out of 254 reviews
Rating 4 - Poor. 8 out of 254 reviews
Rating 2 - Terrible. 2 out of 254 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Harishchandra, Wake Forest

Liked: Cleanliness, amenities, property conditions & facilities
Better advice needed about roads to property, otherwise it could a nightmare.
Stayed 1 night in Jul 2025

10/10 Excellent

Edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first stay at Douro Palace and as we arrived and parked up we were amazed with location and appearance of the site. We were really pleased with the welcome we received and then when we arrived at our room, which we had booked with a river view, were amazed with the view - we’d really recommend a river view room. We enjoyed the outdoor pool that was available 24 hours with a bar open in the daytime. We ate both nights we stayed at the restaurant which had really good portion sizes and the food quality was impeccable. The breakfast had a really good selection too and was all of very high quality. We’ll be sure to recommend Douro Palace to anyone we know is visiting the area! We did realise it’s a bit of a drive for the main, well known, wineries and boat trips but the quality of the hotel made that a ‘not problem’!
Stayed 2 nights in Jun 2025

10/10 Excellent

susan

Stayed 2 nights in Jun 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely stunning property with a very thought out layout and design. The rooms were very comfortable and quiet and had blackout curtains. The restaurant onsite was also delicious and offered a wide range of options. The SPA was so nice and had the best couples message ever.
Outside pool area
Peaceful place for thoughts
Just some of the architecture around how the building is setup.
Stayed 1 night in Jun 2025

10/10 Excellent

Craig

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Dipankar

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel and spa with an excellent riverside location. The grounds are very nice and the rooms have excellent views of the Duoro river. The rooms and bathrooms are good and the breakfast was very good. The reception, bar and restaurant staff were very helpful and worked hard. The restaurant was OK but not exceptional. Overall, an excellent hotel.
Stayed 2 nights in May 2025

8/10 Good

Genie

Stayed 1 night in May 2025

10/10 Excellent

Kim

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and amazing staff. The weather was a bit rainy but it was still very beautiful and the indoor pool was amazing. You do need to wear a swim cap for the indoor pool though. Good breakfast as well
Stayed 2 nights in May 2025

6/10 Okay

Alyson

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Do not stay at this hotel if you don’t rent or have a car! The hotel has a beautiful architecture and view, the food is great and the staff nice but transportation are highly limited. They do not truly offer shuttle to and from Porto, we were there during the train strike and were stranded, we had to pay very expensive uber-taxi etc. to go visit around and it took a long time to have access to them, going back to Porto was also quite stressful and expensive and in the end the cost of everything really wasn’t worth the hotel. The staff were nice but they couldn’t really help. I would recommend only if you can have access to a car.
Stayed 2 nights in May 2025

10/10 Excellent

Mikayla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were phenomenal!! Hotel itself was modern and very clean. Spa experience was great. I have never received the level of service anywhere like I did here. We will definitely be back!!!
Stayed 1 night in Apr 2025

8/10 Good

Matilde

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The view to the valley and the river is perfect. The location is amazing but the hotel looks aged. The spa restrooms were dirty. Needs some updating
Stayed 1 night in Dec 2024

10/10 Excellent

Luis, San Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is excellent. Staff great. The area is very isolated and far from everything.
Stayed 2 nights in Nov 2024

6/10 Okay

Laurence

Liked: Cleanliness, room comfort
Disliked: Staff & service

Nice but....

Great check-in. Very poor restaurant service, which looks like it was attributable to insufficient, properly trained staff. One excellent waiter running up and down stairs trying to run both bar and restaurant floor.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Go here!

Fabulous location and very beautiful views, The drive was slightly terrifying through mountainous roads and forest fires, Having said that it was incredibly unforgettable!
Stayed 2 nights in Sep 2024

8/10 Good

Francisca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

has

Stayed 1 night in Jul 2024

10/10 Excellent

Walter

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful surprise

This hotel is in a beautiful remote location in the Douro Valley. It is a spa style hotel. The breakfast buffet was wonderful. Staff on desk ere very helpful. We like the dining room food better than the bar menu (just our choice).
Stayed 3 nights in Jun 2024

10/10 Excellent

Cameron

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great place to stay

We loved the Douro Palace. The food was exceptional and we wish we could have stayed longer!
Stayed 1 night in Jun 2024

10/10 Excellent

Alexandria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible stay- absolute highlight of our trip. The staff were so friendly and accommodating. The property and facilities were so nice. It would be hard not to enjoy this place and to totally disconnect and relax.
Stayed 2 nights in May 2024

10/10 Excellent

Barbara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff. Friendly and very helpful. The spa was fabulous. The views of the river were breathtaking. We hope to return!
Stayed 1 night in May 2024

10/10 Excellent

Raquel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything, from staff to the food, to the cleanliness to the quiet! Would come again!
Stayed 1 night in May 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location. Tough roads to get there.
Stayed 1 night in Feb 2024

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location! The room was clean, modern, and spacious, the spa was super. Overall, it was a lovely hotel!
Stayed 2 nights in Oct 2023