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Great location and great staff. Can be a little noisy as soundproofing is not great!

Staff were friendly and extremely helpful. Fantastic breakfast and great location in Old Quarter. Highly recommend!

The only good thing about this place are the staff. They are very accommodating and nice other than that I wouldn't recommend or come back to this place. They only give you one key card which you have to put it in a slot for the electricity/AC to turn on. Every hotel/rental place always give two keys but not this place. It takes forever for the room to cool down. My first room had mold in the bathroom ceiling and ants everywhere. It smelled so bad and horrible. I asked the staff for another room. Staff was really nice and ran around to find us a better room. Second room was better but still had ant problems. Its a little rundown building. This place is close to shops and restaurants but not worth it for me.

Exceptional stay - flawless service from start to finish! We recently spent two wonderful nights at the O'Gallery Signature Hotel & Spa, and it was an absolutely perfect experience. From the moment we arrived, we were made to feel incredibly welcome. Nina greeted us at check-in with so much warmth and efficiency, setting a fantastic tone for our entire visit. The highlight of each morning was the breakfast, thanks to the stellar service provided by Anna. She anticipated our every need and took such amazing care of us that we were left completely without any wants. The hospitality here is truly next-level, the property is beautiful, and the entire team goes above and beyond. We cannot recommend this hotel highly enough and will definitely be back

Great customer service. Great breakfast buffet.

The entire stay was wonderful. We had actually planned to move to a hotel across town after 4 days but decided to stay our entire trip to Hanoi there. The location is great! The breakfast was amazing and rooms beautiful but most importantly, the staff was amazing! They handle tired, grumpy travelers with a smile and finesse! A particular shout out to Louisa, Chris, Merida, and Viper at reception and bell. Also so many others; especially the restaurant. Breakfast was our favorite time! Thanks Vaneorie as well as others!