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Ayers Cliff Vacation Packages

Chez Swann is in a great location to explore Montreal . Parking is under the hotel next door which is convenient but does require moving luggage through their lobby and down a flight of stairs . The staff are very helpful. The room was a little tired . Gouged wooden floor , no toilet paper holder and weird steps from bathroom to bed which we were not expecting . Not great for walking at night . The breakfast was disappointing. No fresh fruit , packaged pastries, bad coffee, no eggs. We went out the second day to the restaurant down the street for breakfast. For the price I think they could do better .

Nice place, I wish I had my family with me.

Our stay at this hotel was extremely disappointing. The service was very poor from start to finish. The phone number was not provides to contact the help desk, so whenever we needed assistance, we had to go downstairs to the front desk ourselves. The room was also not properly equipped. There were no bathroom doors. For the price we paid, we expected much better facilities and service. The hotel did not even include breakfast, and basic amenities such as slippers were not provided. Overall, the hotel was overpriced and failed to meet even basic expectations. Unfortunately, this was one of the worst hotel experiences we have ever had, and we would not recommend staying here.

Clean apartment

Location is great but I was expecting a two separate rooms. Also, the host was not answering any of my inquiry.

A friendly and helpful staff made my stay there most excellent. I would have preferred a genuine brass room key. And one for the front door as well. But that's the modern world I guess. In any case the hotel was very nice and I love the neighborhood.