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Hôtel du Palais des Papes

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Deluxe Room | Premium bedding, blackout drapes, soundproofing, iron/ironing board
Front of property
Children's activities
Restaurant
Deluxe Room | Premium bedding, blackout drapes, soundproofing, iron/ironing board

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping
  • Breakfast available
  • Pet friendly
  • Air conditioning
  • Free WiFi

Explore the area

Map
3 Pl. du Palais, Avignon, Vaucluse, 84000
  • Palais des Papes
    ‪3 min walk‬
  • Pont Saint-Bénézet
    ‪5 min walk‬
  • Avignon Festival
    ‪9 min walk‬
  • Avignon (AVN-Caumont)
    ‪16 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Premium bedding, blackout drapes, soundproofing, iron/ironing board

Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite

Grand Suite | Premium bedding, blackout drapes, soundproofing, iron/ironing board

Grand Suite

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, blackout drapes, soundproofing, iron/ironing board

Superior Double Room

  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Superior Twin Room

Premium bedding, blackout drapes, soundproofing, iron/ironing board

Superior Twin Room

  • Sleeps 3
  • 2 Large Twin Beds

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About this property

Hôtel du Palais des Papes

Avignon hotel connected to the convention center, steps from Palais des Papes
This hotel features 4 restaurants, 2 bars/lounges, and 4 coffee shops/cafes. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area.
Hôtel du Palais des Papes offers 27 accommodations with designer toiletries and portable fans. Beds feature premium bedding. A pillow menu is available. This Avignon hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Bathrooms include bathtubs or showers with rainfall showerheads. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.
Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at one of the 4 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Business amenities consist of a 24-hour business center, meeting rooms, and coworking spaces.

Wireless Internet access is complimentary. This Avignon hotel also offers coffee/tea in a common area and concierge services.

A hosted evening meal is available for a surcharge daily (reservations required).
Hôtel du Palais des Papes has 4 restaurants on site.

Languages

Arabic, Catalan, English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 15 per day); discounts available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: EUR 12.50 per person
  • 2 bars/lounges
  • 4 coffee shops/cafes
  • 4 restaurants
  • Coffee and tea in common areas
  • Couples/private dining
  • Hosted evening meal available daily for a fee; reservation required
  • Snack bar/deli

Family friendly

  • Art supplies
  • Children's books
  • Highchair
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service

Business services

  • 24-hour business center
  • Coworking space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance

More

  • Banquet hall

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Chef service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Portable fan
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out fee: EUR 30

Special check-in instructions

The front desk is open daily from 9:30 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

This property is closed from May 21 2025 to May 23 2025 (dates subject to change).

Access methods

Front desk (limited hours), key retrieval

Pets

Pets allowed for an extra charge of EUR 12 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.63 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 12.5 per person
  • Nearby parking fee: EUR 15 per day (98 ft away)
  • Pet fee: EUR 12 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 30
  • Crib (infant bed) fee: EUR 20.0 per day
  • Hosted evening meal: EUR 0

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply

Property is also known as

Du Palais Des Papes Avignon
Hôtel du Palais des Papes Hotel
Hôtel du Palais des Papes Avignon
Hôtel du Palais des Papes Hotel Avignon

Hôtel du Palais des Papes Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 16 out of 66 reviews
Rating 8 - Good. 32 out of 66 reviews
Rating 6 - Okay. 8 out of 66 reviews
Rating 4 - Poor. 3 out of 66 reviews
Rating 2 - Terrible. 7 out of 66 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Sara

Liked: Cleanliness, staff & service
Enjoyed our stay. We rented two rooms One was newly remodeled Ours was older but freshly done up with beamed ceilings. So fun to be in a quaint historic building above a restaurant. Parking was easy and elevator delivered us in front of Palais des Papes a short walk to our hotel .
Stayed 1 night in Nov 2024

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Hans

Business traveler
Liked: Cleanliness, staff & service
The hotel is at the heart of Avignon, couldn't be better situated. It's a beautiful building in sand stone and has this Middle Ages and Gothic feel. Staff was very friendly, the cuisine was ok. The food was good and tasty, the menu I found a bit boring. The hotel lacks maintenance however. The lift didn't work, no batteries in the remote, no light in the gangway, there was AC but a very noisy mobile model. There is no bar, and no vending machine either. At 22h, everything is closed in Avignon. Everything was clean though, the water in the shower warm and the internet good. All in all, I had a good stay.
Stayed 3 nights in Aug 2024

8/10 Good

Stephen

Stayed 1 night in Aug 2024

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best location in Avignon
Stayed 3 nights in Jul 2024

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room, close to everything. Unfortunately the WiFi did not reach our room. Otherwise was excellent.
Stayed 2 nights in Jul 2024

10/10 Excellent

Michelle

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Calvin Burleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

4/10 Poor

DR CF

Disliked: Staff & service, property conditions & facilities, room comfort

Not to be repeated!

Good position, but we had a small back room onto a back yard with erratic lighting and broken louvre into the bathroom. Eccentric breakfast arrangements. NO WARNING that access was restricted by a market, so that it took nearly half an hour to unload, one of us hovering illegally, the other wheeling cases. WORST OF ALL: we asked for a taxi for next morning, which wasn't ordered. The attempt by the office to book another failed repeatedly and we had to walk half a mile to another station to get to the TGV station we wanted a taxi to. We only just made it.
Stayed 1 night in Sep 2023

10/10 Excellent

Robert

Stayed 2 nights in Sep 2023

2/10 Terrible

Veronique

Stayed 2 nights in Sep 2023

8/10 Good

Rita

Stayed 1 night in Sep 2023

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incroyable ❣️❣️

Amazing to be directly acros from the Palais des Papes with the view from our window onto the Place d’Horloge in such a charming historic building. Just getting to and from the parking is a tiny bit challenging, but given the location, the history and the age it is very well organized.
Stayed 1 night in Aug 2023

8/10 Good

Eduardo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very well located. Good front desk service. Room #2 were we stayed was good but the floor vibrated very loudly until 11PM Discount on the parking didn't work so we paid full price and was very expensive 25 eu
Stayed 1 night in Jul 2023

8/10 Good

John

Stayed 2 nights in Jun 2023

8/10 Good

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel propre et bien situé face au Palais des Papes.
Stayed 1 night in Feb 2025

6/10 Okay

Balteiro

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

philippe

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Uma ótima estadia!

Adorei a estadia, acomodação ótima, na frente do Palais des Papes, fácil de chegar caminhando da gare Avignon Centre. O staff é excelente, todos muito simpáticos. A acomodação é excelente, cama grande e super confortável, banheiro otimo.Tem bom isolamento acústico do som da rua, mas dentro achei que podia ser melhor, acordei com passos de pessoas no andar de cima e móveis sendo arastados, no meio da madrugada. É um detalhe. Mas eu certamente me hospedarei lá novamente quando um dia voltar a Avignon. Obrigada a todos!
Stayed 1 night in Oct 2024

8/10 Good

Annalies

Liked: Cleanliness, staff & service

Im Herzen von Avignon

Das Hotel ist schon etwas in die Jahre gekommen, doch für eine Übernachtung ist es voll ok. Es ist sehr angenehm direkt im Zentrum ein Zimmer zu haben, das auch noch sehr sauber ist. Nur der Lift funktionierte leider nicht - aber die Dame am Empfang hat uns den Koffer ins Zimmer getragen. Das Frühstück ist jedoch nicht empfehlen - die Tische waren nicht abgeräumt und schmutzig, Brot fehlte .....
Stayed 1 night in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Directly sited across the palace, nice view and very central. Parking in the garage next to the hotel possible. Height limit of the car 1.90m sharp.
Stayed 1 night in Sep 2024

6/10 Okay

xavier

Disliked: Staff & service, property conditions & facilities
Tout d'abord 30mn d attente,la chambre n etant pas prête.. Le positif : la belle chambre spacieuse..un charme ancien..belle salle de bain..un bon grand lit..manque peut-être un plateau d acceuil ( genre the/ cafe) pour forcer la vente au bar ??? Pas de verre ...? Consomation payante au bar?, pas de verre dans la salle de bain??? ..la désolation du service petit déjeuner : En arrivant 1 croissant 2 morceaux de pain..tres peu de choix..nous avons du réclamé, mais nous n avons pas eu satisfaction Par contre d autres clients 15mn apres oui?, différence ?? Personnel peu avenant..nous avons voulu reprendre une "petite " tasse de cafe..plus de cafe!!! Encore réclamer. Un depart tout juste poli..pas d excuse Prise en charge amoindriie car nous avons eu une réduction sur booking?? Photos du " buffet" a 8h30 ""' un peu maigre Dommage
Stayed 1 night in Sep 2024

10/10 Excellent

Mads

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Nadzeya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveler

Traveled with group
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2024