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I messaged the property via the Expedia messaging app a few times. but never got a reply. not sure if this is an Expedia or hotel problem.... but the. staff at the property were very good once I was there

Very nice place in the city.

Such a great stay. Perfect location.

This hotel is amazing, from its history to its presence, traditional luxury and helpful staff, this property ticks all the boxes.

short stay and everything is just fine

The room is spacious enough to spread yourself out and get comfortable. It was nice to have coffee and tea available in the room. The staff were friendly, professional, kind and courteous.

We had a two-night business stay at this hotel and were pleased with our experience. The location is excellent—about an eight-minute walk from Hamburg Central Station and around ten minutes from the popular shopping and dining streets, with plenty of cafés nearby. Binnenalster Lake is also only about a five-minute walk away. The rooms have a modern design and were quiet, clean, cozy, and comfortable. The bedsheets and towels were clean and soft, and we appreciated the clean hard flooring instead of carpet. The staff were friendly, and check-in and check-out were quick. There were no bathrobes or slippers in the room, but other than that, everything was comfortable and convenient. We did not have a chance to try its restaurants or bars during our short stay, but they had a lovely ambience. Overall, it was a pleasant and convenient stay.