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Quality Inn & Suites Augusta I-20

2.5 star property

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Photo gallery for Quality Inn & Suites Augusta I-20

Lobby
Exterior
Suite, 1 King Bed, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes
Free daily buffet breakfast
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
The current price is $104
includes taxes & fees
May 17 - May 18

Explore the area

View in a map
2562 Center West Pkwy, Augusta, GA, 30909
  • Place, Bowlero Augusta
    ‪4 min drive‬
  • Place, Forest Hills Golf Course
    ‪5 min drive‬
  • Place, Augusta National Golf Club
    ‪7 min drive‬
  • Airport, Augusta, GA (AGS-Augusta Regional)
    ‪22 min drive‬

Room options

View all photos for Suite 1 King 1 Queen Non Smoking 1 person Sofabed

Suite 1 King 1 Queen Non Smoking 1 person Sofabed | Premium bedding, desk, laptop workspace, blackout drapes

Suite 1 King 1 Queen Non Smoking 1 person Sofabed

9.4 out of 10
Exceptional
(10 reviews)
  • Sleeps 5
  • 2 King Beds, 1 Queen Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(20 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(19 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking

7.4 out of 10
Good
(12 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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Exterior
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About this property

Quality Inn & Suites Augusta I-20

Hotel in National Hills
Along with a 24-hour fitness center, this smoke-free hotel has coffee/tea in a common area and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Quality Inn & Suites Augusta I-20 offers 59 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Augusta hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
A computer station is located on site and wired and wireless Internet access is complimentary. A business center is on site. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a 24-hour fitness center, barbecue grills, and a vending machine. Complimentary self parking is available on site.

Quality Inn & Suites Augusta I-20 is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 2005
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

This property enforces quiet hours from 9:00 PM to 9:00 AM

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Best Western Garden City Augusta

Best Western Garden City Inn Augusta

Americas Best Value Inn Augusta Garden City

Americas Best Value Augusta Garden City

Americas Best Value Inn Augusta Garden City Hotel

Americas Best Value Inn Suites Augusta Garden City

Americas Best Value Inn Garden City Hotel

Quality Inn Augusta

Quality Augusta

Quality Inn Suites

Quality & Suites Augusta I 20

Quality Inn & Suites Augusta I-20 Hotel

Quality Inn & Suites Augusta I-20 Augusta

Quality Inn & Suites Augusta I-20 Hotel Augusta

Quality Inn & Suites Augusta I-20 Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 349 out of 628 reviews
Rating 8 - Good. 146 out of 628 reviews
Rating 6 - Okay. 69 out of 628 reviews
Rating 4 - Poor. 30 out of 628 reviews
Rating 2 - Terrible. 34 out of 628 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Alyce

Stayed 2 nights in Feb 2026

10/10 Excellent

jack

Liked: Cleanliness, staff & service, amenities
Great
Stayed 1 night in Dec 2025

10/10 Excellent

Debra

Stayed 1 night in Jan 2026

6/10 Okay

Steven

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Everything was fine until seeing a German cockroach crawling around while we were about to get breakfast… we went elsewhere and left
Stayed 1 night in Dec 2025

4/10 Poor

Derrick

U can hear people walking in there rooms so it was hard to sleep
Stayed 1 night in Dec 2025

4/10 Poor

Sergio

Disliked: Cleanliness
Z
Stayed 4 nights in Sep 2025

10/10 Excellent

jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a great time and the staff was great, thank you
Stayed 1 night in Dec 2025

6/10 Okay

Stephen

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Under construction during our visit.
Stayed 1 night in Nov 2025

8/10 Good

Dale

Stayed 4 nights in Oct 2025

10/10 Excellent

Robbie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Jul 2025

8/10 Good

aislinn

Business traveler, Traveled with family
Liked: Amenities
Room and lobby appeared clean. Staff was nice and polite. I debated on a three star due to seeing some bugs on the floor and wall of room. Breakfast provided was decent.
Stayed 1 night in Nov 2025

6/10 Okay

Charles

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
The room was very clean and quiet. The staff were all very friendly. But there was a lot of remodeling going on that we had to walk through, the tv service was pretty glitchy, and so was the climate control. The water pressure was adequate but nothing impressive, and the hot water fluctuated when showering. Not a bad experience necessarily, just average. Probably priced a little bit higher than it should be, but I wouldn't go so far as to say it was a total rip off. Again, the room was very clean and quiet, so that does count for a lot.
Stayed 1 night in Nov 2025

6/10 Okay

Devocea

Stayed 1 night in Oct 2025

6/10 Okay

Gary

Traveled with family
Stayed 1 night in Oct 2025

6/10 Okay

Marcia

Liked: Cleanliness, staff & service, room comfort

Disappointed

Comfortable beds, friendly staff Room smelled musty, killed a roach & a spider Stayed here several times & never had these issues before.
Stayed 1 night in Oct 2025

10/10 Excellent

Janet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Good sized room, very clean and comfortable. Walking distance to restaurants. Would stay again
Stayed 1 night in Sep 2025

8/10 Good

Ken

Liked: Cleanliness, staff & service
Nice stay
Stayed 1 night in Oct 2025

8/10 Good

Cathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was professional and friendly, the room was exceptionally clean and fresh , surrounding were quiet and restful . I will stay there again !
Stayed 1 night in Oct 2025

10/10 Excellent

Nilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, good breakfast, nice staff
Stayed 8 nights in Sep 2025

8/10 Good

Sharon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new property but there were homeless people in parking lot
Stayed 2 nights in Oct 2025

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great
Stayed 2 nights in Sep 2025

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn't have pets. Everything was great.
Stayed 1 night in Sep 2025

8/10 Good

Larry

Stayed 1 night in Sep 2025

4/10 Poor

Shaheim

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
My stay was okay.
Stayed 3 nights in Sep 2025

10/10 Excellent

Eliasar

Stayed 1 night in Sep 2025