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Holiday Inn Express Augusta Downtown by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Augusta Downtown by IHG

Free daily buffet breakfast
Outdoor pool, sun loungers
Exterior
Suite, 1 King Bed | Pillowtop beds, in-room safe, desk, blackout drapes
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
$120
includes taxes & fees
Sep 29 - Sep 30

Explore the area

View in a map
444 Broad St, Augusta, GA, 30901
  • Augusta Riverwalk
    ‪5 min walk‬
  • Bell Auditorium
    ‪10 min walk‬
  • Augusta Convention Center
    ‪17 min walk‬
  • Augusta, GA (AGS-Augusta Regional)
    ‪14 min drive‬

Room options

View all photos for Standard Room

Standard Room | Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(34 reviews)
  • 650 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Pillowtop beds, in-room safe, desk, blackout drapes

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

Standard Room, 1 King Bed, Accessible (Mobility) | Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Mobility)

7.2 out of 10
Good
(5 reviews)
  • 650 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Leisure)

Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed (Leisure)

8.8 out of 10
Excellent
(42 reviews)
  • 500 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • 650 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Mobility)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express Augusta Downtown by IHG

Hotel in Downtown Augusta
An outdoor pool, a fitness center, and a business center are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Other amenities include a meeting room, dry cleaning, and laundry facilities.
Holiday Inn Express Augusta Downtown by IHG offers 117 accommodations with safes and complimentary newspapers. Beds feature pillowtop mattresses. 43-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

This Augusta hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Express Augusta Downtown by IHG features an outdoor pool and a fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Complimentary self parking is available on site, along with a car charging station.

Holiday Inn Express Augusta Downtown by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends

Things to do

  • Gym
  • Mini golf
  • Outdoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Free area shuttle
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1965
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Express Augusta East
Holiday Inn Express Augusta East
Holiday Inn Express Augusta East Hotel
Holiday Inn Express Augusta Downtown Hotel

Holiday Inn Express Augusta Downtown by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 546 out of 1003 reviews
Rating 8 - Good. 270 out of 1003 reviews
Rating 6 - Okay. 94 out of 1003 reviews
Rating 4 - Poor. 38 out of 1003 reviews
Rating 2 - Terrible. 55 out of 1003 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Michelle

Liked: Cleanliness, property conditions & facilities, room comfort
To Whom it may concern; I booked a walk in Shower and didn't received it.May husband us disabled.But survived two night weekend. Mattress was to High.Thank you Mrs M.McCullough.
Stayed 2 nights in May 2025

8/10 Good

Chuck, Baltimore

Liked: Cleanliness, property conditions & facilities
I recently spent six nights at the Holiday Inn Express Augusta Downtown and would like to share both my positive experiences and one concern during my stay. First and foremost, I want to extend my heartfelt thanks to Asha Kelly, who was the first person I encountered upon arrival. She went above and beyond to make me feel welcome and supported during a time when I needed some extra assistance. Her kindness, professionalism, and genuine care made a lasting impression on me, and I will never forget her exceptional service. I also want to commend the transportation staff member (whose name I unfortunately didn’t catch) who was always friendly, helpful, and very knowledgeable. His attitude made getting around easier and more enjoyable. My only issue during the stay involved a housekeeping interaction between June 5th and 6th. I had requested a replacement for a malfunctioning shower soap dispenser. The replacement was eventually delivered, but rather than being installed with the other two existing dispensers, it was simply placed on the shower shelf. I tried to communicate (by handing the bottle to the staff member) that I would like it mounted properly like the others, but unfortunately, that request didn’t seem to be understood or acted upon. The staff member chose not to speak to me at all and only motioned what her intentions were. In fact, she placed the bottle right back where she had put it originally and walked out of the room without further communication. Chuckie Ar
Stayed 6 nights in Jun 2025

4/10 Poor

Ryan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Fine hotel, clean and good shower. Super thin walls though…had constant noise going on throughout the hotel through the night and didn’t get any sleep. Also awoke to what sounded like someone KICKING A BARREL DRUM OR WATER HEATER DOWN THE HALLWAY. It was so loud that’s the only way I could describe it, which in theory wouldn’t make sense. I’ve never been so startled in my life at a hotel…AND THEN TO HAVE IT HAPPEN TWICE?! Also, the air conditioning unit in the room was incredibly loud if you turned the room down past 73…IN JUNE. I awoke in a nice pool of sweat to the thunderous booms and was about ready to just call it a night and drive two hours back to Atlanta. The staff overall was very nice however and I enjoyed my stay in the city. The hotel…well, another story.
Stayed 1 night in Jun 2025

10/10 Excellent

Sonja

Stayed 1 night in Jun 2025

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities
Very short stay. Seemed nice.
Stayed 1 night in May 2025

8/10 Good

Scott

Liked: Cleanliness, property conditions & facilities
It was clean
Stayed 1 night in Jun 2025

6/10 Okay

Yiming, Belmont

Liked: Cleanliness, amenities
The facility is nice and clean, the staffs are helpful. However, Augusta downtown feels quite deserted in a normal day, even though it’s where all these recommended tourist attractions are, like Riverwalk and the Morris Museum of Art, etc. The biggest complaints I have is the breakfast — the milk they put out (in the refrigerator) had past expiration by one day. The one I opened had visible signs of turning bad. I threw it away, and just had some bacon, sausage and scrambled eggs, and I still ended up having stomach problems and had a couple of runs for the restroom an hour later.
Stayed 1 night in Jun 2025

8/10 Good

Christopher, Dallas

The bbbbbbhhhgg
Stayed 5 nights in May 2025

10/10 Excellent

Eric, Mountain Top

Stayed 2 nights in May 2025

8/10 Good

Debra

Stayed 1 night in May 2025

8/10 Good

Mary

Stayed 1 night in May 2025

8/10 Good

Kathy, Vidalia

Liked: Cleanliness, amenities, property conditions & facilities
Very clean & contemporary room. Internet was not working first day of stay; otherwise, staff was very nice & we enjoyed our time there.
Stayed 2 nights in May 2025

6/10 Okay

Dean

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The pictures on site of breakfast are a bit misleading. Was no Yogurt in cooler. Fruit was apples only. Just average and had higher expectations after seeing photos.
Stayed 1 night in May 2025

10/10 Excellent

Jimmy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Tony

Liked: Cleanliness, property conditions & facilities
The front desk employees, as well as the lady in charge of the breakfasts, were very polite and always carried a smile on their faces. Oh, the room was clean and exactly what we requested.
Stayed 2 nights in May 2025

10/10 Excellent

Terry

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really nice
Stayed 1 night in May 2025

4/10 Poor

Verified traveler

Business traveler

Mediocre Hotel

Weirdness when I checked in. Even though I booked through Hotels.com I still had to give them my credit card. Seemed like they didn't have me in the system. Also, breakfast was supposed to start at 7:00am and it still wasn't ready when I came down at 7:30am..
Stayed 1 night in May 2025

8/10 Good

Ykescha

Stayed 1 night in May 2025

8/10 Good

Mercedes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was a good experience
Stayed 1 night in Mar 2025

8/10 Good

Winston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

dana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great smells soon as yo walk in and throughout the hotel
Stayed 1 night in May 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Augusta is a great town, this is a great hotel

We went to Augusta because of the James Brown connection. Unsure what to expect. The town is definitely on the up. A little rough around the edges, but safe and walkable in downtown, even at night. Hotel is within walking distance of the museum, riverwalk, bars and restaurants. The property is clean, comfortable and well appointed. Would stay again.
Stayed 1 night in May 2025

10/10 Excellent

TONY, LUGOFF

Liked: Cleanliness, staff & service, property conditions & facilities
This location was very clean, my wife has OCD, and she complimented this hotel, that's saying something!!
Stayed 1 night in May 2025

6/10 Okay

Mitzi

Stayed 1 night in Apr 2025

10/10 Excellent

Veronica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint was, not being able to get in the pool.
Stayed 2 nights in Apr 2025