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The staff was incredible and made you feel welcome, safe and at home. We loved our stay here.

Hotel was like a jig saw puzzle with lots of stairways and areas. Still had construction going on. Rooms were very nice but no privacy unless you close your curtains. Room safes did not work in either of our rooms. You cannot flush toilet paper due to old pipes. Area did not feel very safe but we did not need to leave the hotel without a guide since the dining in the hotel was great. Overall I would recommend this hotel.

This hotel is truly a gem. From the decor to the location to the wonderful staff, we had a wonderful stay. It has a great rooftop bar with amazing views and the dinner we had their restaurant was one of the best meals we had on our 17 days in Ecuador. The breakfast was top notch too. The hotel is gorgeous and you are right in the historic center with so much beautiful architecture right at your door step. The staff went above and beyond with helping us get settled and provided us with a lovely welcome drink and appetizer. They also gave us a small bottle of wine and chocolates. I can't recommend this hotel enough!

Todo perfecto!. Vistas maravillosas, excelente servicio y la comida del restaurante es buenisima!

Huge clean room and bathroom. Awesome restaurant with great selection on the menu and good food taste. Very safe with kind staff.