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Ashland Vacation Packages

The property was ok parking was an issue because people was not following the rules and parking extra cars in the overflow parking. The rooms are kinda dated but nice. I had no problems other than that

Nice large room with full kitchen. Very clean property.

Lots of broken things in the room. Breakfast wasn’t ready til 7:30 and staff seemed annoyed when asked anything

Going in I thought the hotel was nice. When checking in it was late so when I wasn’t greeted or spoken to by the front desk I attributed it to that. However when the morning came I was awoken to a fire alarm at 7am and had to leave the room . After that whole ordeal I wanted breakfast. prepaid for breakfast when booking the room . I didn’t know they had to give me a paper to join as nothing was communicated the night prior any questions I asked they weren’t answered fully. The breakfast the most diabolical thing I have seen. At breakfast I was serviced with extremely dirty dishes and my orange juice glass had an intact lip stain mark on the glass. I noticed once I went to take a drink. I had to wait over 30min to be seated when someone finally came out they asked if I have been seated. I said no. And nothing was said was just led straight to a table no good morning or anything. When I saw everything I was dirty I got up and left. Asked for a refund for the breakfast and I got it without having to do the most. But I spent almost 700$ for a weekend getaway stay so I just assumed the employees could speak and everything would be clean. I expected more with the hotel with the wonderful reviews and was extremely disappointed. Will not book again.

Nice hotel clean quiet all i ask for

Great staff

Love this hotel!! We stay anytime we’re in Richmond and it’s across from the Capitol building with a beautiful park.