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Artzentales Vacation Packages

Fantastic hotel in a great location for all sights and amenities. Staff were super friendly. Rooms were very clean, a great size and beds were very comfortable too. Will definitely use again if we return to Bilbao.

I unknowingly booked a room that was unrefundable. They did not allow me to reschedule my booking & I lost over $500. Be very careful when you make your reservation.

Great central location, comfortable room but no tea or coffee making facilities in the room.

A lovely apartment with distinctive décor, well-equipped, and in a very convenient location. Highly recommended!

The front desk and lady at breakfast were extremely helpful

Location was great, but the amenities were lacking. There was no shampoo or condition provided at the hotel, and at one point they even ran out of body soap and they weren’t sure when they’d be able to get any back. They did and up getting it in time. I also stubbed my toe and asked for a bandaid or tissue as the front desk, and also no help. Lastly, our shower leaked heavily into the bathroom every time we showered. The rooms themselves were nice and clean.