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Artjarvi Vacation Packages

Just giving average all around as we did not like the property. There was no handicapped parking and no convenient parking at all. Our room was in a converted treatment facility and it was kinda creepy.

World class 5-star hotel. Best in Finland. The new gym and spa are a great addition. Wonderful historic hotel with exceptional service right at the heart of Helsinki. The rooms have amazing beds and top class linen, and they are incredibly quiet.

low season-very quiet and nice stay. parking next to entrance, enjoyable breakfast

Nous avons beaucoup apprécié la proximité pour visiter Helsinki. L'endroit était accueillant, tranquille et propre. La cuisine était bien équipée et les indications claires. Les réponses ont été obtenues rapidement lorsque nous avons eu des questionnements pour activer le laveuse.

I thought it had a good sense of being a home away from home. Very comfortable and stylish modern decor. We were only there for a day, so nothing particularly stood out as something we disliked.

The hotel kept cancelling our reservation. We had to contact them every day to get a new check in code. The last day they canceled our reservation altogether. We had to deal with AI to make contact. Then they would forward a new code. However my phone was low on battery and if I could not contact them we would be locked out with our luggage still inside. Our aircon had a blocked drain and leaked onto the floor. I had to turn off the power. I would never recommend this cost saving way the company adopted. I could have booked accommodation with a physical person to deal with in reception for the same price. I would then have someone to help with our problems.

The breakfast was provided the best I have ever had across four continents

Could not open the windows. The room was very hot even with the cooler and a big metal fan running all the time. The consept of the hotel is nice, but the heated room ruined the sleep.