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Arkansas City Vacation Packages

Apparently they don't train staff thoroughly. I paid online through travel agent and the lady that checked me in was telling me I owe money before check in....mainly because she didn't know how to work their computer system. After calling manager who was off site they talked her through how to check me in since I went through a travel agent. Then my request for non-smoking room was on the "smokers floor" but since they placed a non-smoking sign on the wall next to my room, the room was considered non-smoking. Really! Lastly, I saw a cockroach in my room, never mind the smoking stains in the bathtub and the holes in the blanket obviously from cigarette burns. Not going back.

The staff was very welcoming, friendly, and helpful. The rooms were nice and clean. The complimentary breakfast was good and well stocked. The facility had a nice parking garage, well maintained and safe. Great place to stay!

Cleanliness is terrible. The sheets were filled with blood and urine stains. Never will stay again. Ever.

Staff was excellent

Easy checkin, room was clean and bed was comfy. Pretty quiet would stay again

Rooms are very spacious, comfortable and clean!

There is construction nearby and the breakfast could use some work. Everything else was perfect.