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Friendly staff who were happy to help. Bar staff remembered people and their drinks. Variety of food selection on offer. Lots of sun loungers on offer although the hotel can block the sun occasionally. The room was fine, clean and spacious. Room and general internal areas of the hotel looked slightly old / outdated however no complaints. Only one issue was in the final morning before checking out, there was a fairly large leak coming from the ceiling above the shower, this didn’t affect me as I was preparing to leave and reception staff did apologise and arrange the maintenance crew to check.

Not a 5 star hotel and the room although it was very big and nice, was dirty, particularly the bathroom. The pools are old and quite small, if you want to go to the beach you need to walk 25mins. There isn’t good coffee around and nothing to do. I don’t recommend it at all.

The overall experience was great. Rooms were spacious and comfortable. The staff were very helpful even though there was a difference in language. The staff were very friendly and pleasant. Nightly events were fun and engaging. One feedback I would like to share, I do think the hotel has a sewer backup issue. They were days my room smelt like sewage. I did place a request in for them to check it out. Issue was temporary solved but found it's way too my family rooms which was next to my room. But overall I had a experience.

Yes lovely place. Clean, nice views, many pools.

Drinking water Pool area - lots of space, not too busy in October, lifeguard, heated pool, hard to swim under the bridges if you don’t like having your face in the water, very few bugs, area is cleaned every morning Rooms - clean, lots of space, kitchen has everything you need. Minimal supply of salt and pepper, milk/seasonings (need to buy yourself) really private for sunbathing if you’re on the second floor. Be careful leaving any food out in the kitchen as it’s a hot country and small bugs could get in. Kitchen offers clean filtered water Staff - great, friendly, helpful Location - quite a walk from town centre but road has street lights apart from one small stretch (walk back is uphill), small shop on site with necessities. Gym- limited but open before and after the pool

The staff were exceptional especially Angelica, & Alesandro in reception and Mosa (Bellman), they each went out of their way to make orur stay and check-in/check-out so wonderful we are planning our next trip because of the care they took in making sure out stay was over-the top. If I couylr give them a higher rating I would!!!!!