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Arabi Vacation Packages

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Did not like that it wasn't clear it was a "timeshare" type resort. We sat thru a presentation that was a waste of our time & the sales rep. Our room had many issues that required maintenance. We were told someone would come to our room to address the problems, which never happened. Larger gaps in the floor tile grout lines that were obvious. The bedroom lighting was insufficient. The bathroom mirror lighting insufficient. The fan came on with the mirror light instead of the shower. The shower head was leaking like a sieve and could not be adjusted. The bathtub/shower floor was slippery (had to put a towel down for traction) The step out of the bathtub/shower was too deep. There needed to be a ceiling fan in the living room/kitchen area for circulation. The placement of the HVAC right near the sofa made hearing the TV very difficult. The thermostat was too high on the wall for me to see. The room as a whole did not give a good presentation of the hotel accommodations. The staff were all very friendly & helpful.

The location and staff were amazing. However, I was unable to get over how dingy and gross the room/bathroom was. The ceiling paint in the bathroom was peeling. There was mold along the tile in the bathroom and the wood around the sink look like it was rotted out. The carpet in the room looked it came straight out of an old casino and wasn't even properly rolled out and secured. The hardware doorknobs, faucets, and lamps were worn out and are in dire need of being replaced. The staff were very welcoming and super helpful. Poolside looked well taken care of and the bar, May Baily's, was well taken care of.

Great stay. Beautiful property and spacious rooms.

Service was excellent and great spot in French quarter.