You'll have the entire apartment to yourself and will only share it with other guests in your party.
Smartflats Design - Old Town
Apartment in Old Town
Along with a snack bar/deli, this smoke-free apartment building has express check-out and tour/ticket assistance. WiFi in public areas is free. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a flat-screen TV comes with cable channels, and guests can also appreciate conveniences like a dining area and a sitting area. Housekeeping is available once per stay.
Smartflats Design - Old Town offers 2 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Accommodations offer separate sitting areas and include desks. Kitchens offer refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is offered once per stay and irons/ironing boards can be requested.
The apartment offers a snack bar/deli. Wireless Internet access is complimentary. This Antwerp apartment also offers a terrace, tour/ticket assistance, and express check-out.
Smartflats Design - Old Town is a smoke-free property.
Languages
Catalan, English, French, Portuguese, Spanish
Property amenities
Internet
Available in the apartment: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Kitchen
Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Electric kettle
Microwave
Oven
Refrigerator
Stovetop
Toaster
Dining
Snack bar/deli
Bedrooms
Bedroom
Bathroom
1 private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Toilet paper
Towels provided
Living spaces
Living room
Separate dining area
Separate sitting area
Entertainment
Flat-screen TV with cable channels
Outdoor areas
Balcony
Terrace
Work spaces
Desk
Comfort
Heating
Pets
No pets allowed
Suitability/Accessibility
Smoke-free property
Services and conveniences
Housekeeping (once per stay)
Iron/ironing board on request
Tour and ticket assistance
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
2 units
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
Access methods
Lockbox, private entrance
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.97 per person, per night
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Property is also known as
Smartflats Design Old Town Apartment Antwerp
Smartflats Design Old Town Apartment
Smartflats Design Old Town Antwerp
Smartflats Design Old Town
Smartflats Design Old Town
Smartflats Design - Old Town Antwerp
Smartflats Design - Old Town Apartment
Smartflats Design - Old Town Apartment Antwerp
Smartflats Design - Old Town Reviews
Reviews
6.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 5 out of 28 reviews
10 - Excellent
5
Rating 8 - Good. 9 out of 28 reviews
8 - Good
9
Rating 6 - Okay. 3 out of 28 reviews
6 - Okay
3
Rating 4 - Poor. 3 out of 28 reviews
4 - Poor
3
Rating 2 - Terrible. 8 out of 28 reviews
2 - Terrible
8
7.0/10
Cleanliness
7.8/10
Staff & service
8.4/10
Amenities
7.0/10
Property conditions & facilities
Reviews
2/10 Terrible
Simon
Traveled with family
Feb 18, 2025
Liked: Property conditions & facilities
We arrive at our property and dirty sheets were still in the property and no cleaning had been undertaken. Impossible to speak to Smartflats (other than via AI). Called Expedia in desperation who were also unable to help. Finally got relocated to another apartment.used Smartflats twice whilst in Belgium and will not be using them again
There was urine on the mattress. The shower head wasn’t connected to the shower line, the hot water was turned off and customer service was useless to help. There is a sleeper couch with a mattress that is ripped, dirty, and I guarantee is covered in bed bugs. The floor is dirty and will turn your socks brown. Oh and also the entrance code randomly changes so you may get locked out for a night. Good luck.
This flat is in an excellent neighborhood. It was very spacious, well-equipped, clean, and comfortable. The staff contacted me with all necessary information and even checked in with me to make sure everything was suitable. One of the best places I've stayed in years!
A super location, perfect for exploring and a nice apartment but unfortunately needed a good clean. I would recommend if knowing acceptable cleaning standards were kept. Floors need a good mopping as walking in bare feet resulted in dirty feet & there was an issue with mosquito's. This must have been an ongoing issue and due to poor cleaning I could see squashed bugs on the walls, curtains & the roof & cleaning standards were definitely below the required standard.
Filthy apartment, broken glass/furniture. No help!
This was by far, the worst experience we have had in any accommodation, anywhere.
Not allocated the apartment we had booked. The one we where given was filthy, with sticky, stained floors. Broken coffee table. Broken glass bottle in fridge. Used eyelashes on windowsill. Shower pan stained. Luke warm water. Blocked sink. The key that should have been in the flat was missing which resulted in being trapped between the apartment and the street as the push button to open the street gate was also broken.
Tried 3 times to ring their emergency number. No reply. Rang Hotels.Com who came back to me saying that Smartflats would contact me directly, they did not. The following day, they sent me a message saying they had been in and fixed all the problems, which they also sent to Hotels.com. When I returned no one had been there at all.
I have since emailed them three times and they just don't answer.
AVOID!
Great location. Modern spacious and well equipped accommodation. Shame there was no outdoor seating. Real downside is a lack of air conditioning. Not particularly hot when we stayed but the Appartment was stifling stuffy and pretty unbearable at night
TIMOTHY
Stayed 4 nights in May 2018
2/10 Terrible
Marta
Oct 6, 2023
Marta
Stayed 1 night in Oct 2023
6/10 Okay
Merlyn
Traveled with family
Jul 20, 2023
Liked: Room comfort
Esta no era lo que yo había reservado, me lo cambiaron en el último momento y en otra zona el que yo había reservado en un inicio estaba en el centro y este no, me tocó en un 4to piso y no había elevador y el costo de este era más barato de lo que yo pague y no me han devuelto nada.
Het verblijf zag er goed uit, perfecte ligging. De toegang naar het appartement is in een steeg, waar er bedrijfsafval bakken staan. Dat was een minpunt, vanwege de geur en hygiënische redenen.
In het apartement aangekomen, was het in het eerste oogpunt mooi en netjes. De muren en bank waren vuil en de vloer die plakte enorm. De kamers waren daarentegen heel schoon en netjes. Warmwaterknop van onze badkamer die was los, waardoor we alleen met lauw water konden douchen.
De communicatie was helemaal top!
Großartige zentrale Lage mitten im Zentrum von Antwerpen. Schön eingerichtetes, sauberes und geräumiges Appartement. Voll ausgestattet!
Der Eingang zur Wohnung befindet sich leider in einer dunklen Gasse mit Mülltonnen und –tüten die auch den Zugang zur Eingangstür versperrten. Die Beleuchtung zur Eingangstür sollte auch verbessert werden. Da wir die Situation aus einer früheren Besucherbewertung bereits kannten hatten wir eine Taschenlampe dabei. ;-)
Wenn man den Zugang nicht überbewertet kann man im Appartement Smartflats Design - Old Town eine schöne Zeit verbringen.
Appartement très grand, moderne et très bien équipé et parfaitement situé pour visiter la ville à pieds.
Deux petites remarques :
La box wifi est située à une extrémité de l’appartement et le signal ne se capte pas ou très mal dans les chambres sui sont situées à l’opposé.
Également le canapé du salon n’est pas très confortable pour dormir.
Appartement grand, moderne, propre. Connexion internet excellente. Chambre au calme. Les photos ne correspondent pas à celles du site mais l'appartement était très bien quand même. C'est presque neuf, spacieux.
A améliorer: dans la cuisine il faudrait un kit sel/poivre/huile/torchon svp.
Pour la sdb, 2 serviettes/personne ou une seule mais plus grande que celle donnée aujourd'hui.
Le passage menant à l'immeuble devrait être éclairé la nuit.