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Raphael Suites

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Deluxe Apartment | Premium bedding, desk, iron/ironing board, free WiFi
Front of property
Front of property
Staircase
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • Kitchen
  • Free WiFi

Explore the area

Map
Schuttershofstraat 55, Wapper 18, Antwerp, 2000
  • Antwerp Market Square
    ‪11 min walk‬
  • Antwerp Zoo
    ‪12 min walk‬
  • Port of Antwerp
    ‪4 min drive‬
  • Brussels (BRU-Brussels - National)
    ‪43 min drive‬

Room options

View all photos for Luxury Suite

Luxury Suite | Premium bedding, desk, iron/ironing board, free WiFi

Luxury Suite

  • City view
  • 322 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment

Deluxe Apartment | Living area | Flat-screen TV

Deluxe Apartment

  • City view
  • 700 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Suite

Superior Suite | Premium bedding, desk, iron/ironing board, free WiFi

Superior Suite

  • City view
  • 538 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

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  • Air conditioning
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The price is $122
per night
$136 total
includes taxes & fees
May 22 - May 23
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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Raphael Suites

Apartment in Old Town
This smoke-free apartment building features free WiFi in public areas. Each apartment provides a flat-screen TV with satellite channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Added amenities include free WiFi, premium bedding, and a coffee/tea maker. Housekeeping is available on request.
Raphael Suites offers 5 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries.

This Antwerp apartment provides complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Housekeeping is offered on request and irons/ironing boards can be requested.

Public areas are equipped with complimentary wireless Internet access.

Raphael Suites is a smoke-free property.

Languages

Dutch, English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Bedrooms

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator
  • Smoke-free property

Services and conveniences

  • Housekeeping (on request)
  • Iron/ironing board on request

Location highlights

  • In a shopping district
  • In the city center
  • Near a metro station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 3 floors
  • 5 units
  • Gated community
  • Housekeeping (on request)

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.97 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

This property does not have elevators

Property is also known as

Raphael Suites Apartment Antwerp
Raphael Suites Apartment
Raphael Suites Antwerp
Raphael Suites Antwerp
Raphael Suites Apartment
Raphael Suites Apartment Antwerp

Raphael Suites Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 49 out of 87 reviews
Rating 8 - Good. 23 out of 87 reviews
Rating 6 - Okay. 3 out of 87 reviews
Rating 4 - Poor. 5 out of 87 reviews
Rating 2 - Terrible. 7 out of 87 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Gregory, Portland

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Dumb Flats was difficult all around. Photos are misleading and this is not a 2 bedroom as advertised. The instructions for the "Black GOKI keypad" are not for the black keypad clearly labeled "GOKI," but for the small keypad that is not labeled GOKI. Even with the right keypads, the codes sent did not work, and the attitude of the help center was that we were doing it wrong... we had to send video proving that we were doing it correctly and the codes did not work, and send video again when the new codes they sent also did not work. Floors were not clean on arrival; spills and uncleaned goo on walls in kitchen and toilet cabinet. Broken furniture (chair by entry door), half of lighting did not work, no remotes could be found for the TVs, broken inside pull for toilet cabinet, missing an entire door to close off kitchen from bath area. Soap dispenser missing from shower and hole in wall where it was pulled off; hole in toilet cabinet wall where toilet roll holder torn off; large hole in bath ceiling half-covered with tape and paper. Multiple loose cabinet pulls. No kitchen towels and no drying rack (important given there is no dishwasher). Espresso machine with no pods and no instructions. No extra blankets and cold in apartment, and heat could not be adjusted at all. Automatic lighting for stairs does not come on until after you trip on the stairs. It is a good location, and not on dumb flats that there is construction across the street that starts at 0500.
Stayed 3 nights in Mar 2025

4/10 Poor

Julie, Canyon Country

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
They obviously deceive people by saying they have tv….you can’t have tv without a remote… which is non existent. You chat with them and they have you looking around for 20 minutes knowing full well that there IS NO REMOTE AND NO ON/OFF button on tv. They tell you technical department is unavailable, you check again in AM and told no word back yet. This is FRAUD plain and simple. You get 1 salad plate, 1 dinner plate and bowl. 1 each small and lg cup and same glasses. No napkins, tissue or paper towels. Hole in deck floor with gross table and chairs and cigarettes all over roof. AVOID!!!!! They appear to me to pull the same scam on every guest as far as tv…probably don’t want to pay for it and they know that’s a filter item in search. Never recommend. As a flight attendant I will spread the word!
Stayed 2 nights in Mar 2025

10/10 Excellent

Arjan

Liked: Cleanliness, property conditions & facilities
Great apartment, super easy check in and out!
Stayed 3 nights in Feb 2025

4/10 Poor

Ornella

Business traveler
Disliked: Cleanliness, room comfort

Terrible experience

My stay at raphael suites has been extremely disappointing. For the past times that I have been there, the place is only going from worse to worse. You can tell they don't care about the details anymore. The suites have many broken elements, and new bad surprises each day and this would be ok if they would fix things but they don't. It really feels like they don't care at all anymore and it made the experience so uncomfortable. There was no heating at first (while freezing outside), then there was no light in the bathroom, then there were other people having access to the code and then for 3 days there's a light that didnt turn off which meant that I couldn't sleep. I can't believe a place like this can still have so many issues and such a bad service. Extremely dissapointing.
Stayed 11 nights in Jan 2025

8/10 Good

Anthony

Traveled with family
Liked: Cleanliness, room comfort

Beautiful apartment but bathroom needs attention

The apartment is beautifully decorated, comfortable beds and spacious with wine glasses and a kitchenette. But, there was a leak coming from the upstairs apartment. Not just a bit of a leak but a flood that filled a pan. As we were only there one night we had enough towels to mop it all up. This has been mentioned in previous reviews so needs to be looked at immediately. Also the bathroom door was completely missing on one side. My son refused to shower with the family able to see him! Shame because the bathroom is really beautiful and the shower was good. The room was hot and the air con didn’t seem to work. A lot of lights are out especially the main one. It was a very good price for a lovely room but people shouldn’t be staying there till these issues are fixed. However, we found it all very funny and had a good stay because we were on holiday.
Stayed 1 night in Dec 2024

4/10 Poor

Jill

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The property looks nice in photos but did not function well. Every other item was broken or not functional in the apartment. We had to use a flashlight to illuminate the toilet area because the light was burnt out. There was no wifi signal on the third floor. When I contacted Smartflats they filed a ticket and because they are a long-distance property manager did not do anything about it. I will not be staying with Smartflats again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Steve, Ottawa

Liked: Cleanliness, property conditions & facilities
a lovely, quirky place within walking distance of lots of cafes.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gabriela

Liked: Cleanliness, room comfort

Excellent place to stay

Very nice property, very clean and organized. It is in a very good location, close to commercial and historical sites. A lot of things to do and places to eat nearby. We had a little confusion with the entry code, but could sort it out with the help of the property management and they immediately took care of it.
Stayed 1 night in Apr 2024

8/10 Good

Caroline

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Jake

Traveled with partner
Liked: Cleanliness, amenities
The apartment was beautiful and spacious. Borh beds were comfortable. The batheoom was amazing with the tub and shower working beautifully. AC and heat were localized and very good. The communication with the service was poor when we had problems, and the technician sent out to fix the problems did not fully fix one of them. The wifi was down the whole time, and we only found the router while checking out. There were lights that wouldnt turn on in all of the rooms. All in all, great property, but it needs some better upkeep and service.
Stayed 3 nights in Sep 2023

6/10 Okay

Frazer

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wow what an excellent offering in the heart of town. Let down by communication which was only available online, all queries basically went unanswered. Be aware old building with very steep staircases, no lift.
Stayed 2 nights in Sep 2023

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort

Great city break

4 days in Antwerp. Apartment was very well situated for all the main historical sights
Stayed 4 nights in Sep 2023

2/10 Terrible

Maura

Traveled with family

Never got entry code; had to book elsewhere

No response to phone calls or messaging when we did not get the entry code to the apartment. Hotels.com personnel in Europe not helpful. Found another hotel, excellent and yet less expensive (Hotel Riga) in Antwerp.
Stayed 2 nights in Aug 2023

2/10 Terrible

Ruth

Liked: Cleanliness
Disliked: Room comfort

Terrible communication

It is a lovely property in a good location but our experience staying there was extremely disappointing. Issues with luggage storage, poor communication, broken air conditioning and WiFi that didn't work with no solutions from the staff despite multiple conversations with them. Bed was also hard and the pillows not very supportive, leaving us in pain in the morning.
Stayed 1 night in Sep 2023

8/10 Good

Daisy

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
So beautiful! The flat we had was made for a couple, not for two friends who shared the space as the shower was outside with no privacy. But besides that, the flat was gorgeous, in a great area, walkable to concert venue, center of tourist attractions, dining and shopping. Just be aware, no elevator! And if you don't pay ahead, make sure to check your email so you are not dealing with calling service area and having them figure the reservation out like I did. I had to spend 2 hours in the cold dealing with it all. I wish I had checked my email ahead but I was on full vacation mode.
Stayed 2 nights in Mar 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
The suit was great especially for the position in the city center. Appreciated water and illy coffee free. Only one thing: we could not use the safe because it was not working (no batteries)
Stayed 2 nights in Jun 2020

10/10 Excellent

F

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous apartments

The apartments here are absolutely gorgeous! Love staying here, I am a reoccurring visitor!
Stayed 1 night in Jan 2020

10/10 Excellent

HappyTraveller, San Jose, CA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally clean and beautiful property. Great location near restaurants and shopping - about a 10 minute walk from Antwerp Central train station.
Stayed 3 nights in Sep 2019

10/10 Excellent

Dan Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Being Rubin's neighbour

Great modern, self-service suite with good wifi. It was comfortable, spacious by European standards and in a really wonderful location (check out the markets on Saturday and Sunday). The cleaners did a wonderful job every day, including weekends. The laundromat nearby which is primarily a cafe was terrific. We were on the second floor and it didn't bother us, but the stairs would be a challenge to elderly, unfit or disabled (we were warned there was no lift before we booked). The only other minor criticism was that the kitchen facilities could be better - a very small kettle, no toaster and minimal cooking and eating equipment.
Stayed 8 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Located right in the middle of the center; great design/interior; super clean. Perfect accommodation.
Stayed 2 nights in Sep 2018

8/10 Good

KL

Liked: Cleanliness, property conditions & facilities, room comfort

Good hotel, no elevator

Stayed 2 nights in April 2018. Condition of hotel is excellent and feels modern. The small kitchen is equipped with an induction cook top, a small fridge, microwave oven, electric water kettle, and cups and dishes and utensils for two people. However only a counter in the bedroom serves as table and counter. The walk up to the third floor rooms can be challenging if you are not in top physical shape. Hotel is couple of blocks from Meir shopping street and walking distance from Antwerp centraal station if you are not traveling with heavy luggage. Antwerp's beautiful Grote Markt is about 15 minutes of walking along some nice streets. A wonderful Carre4 supermarket is on the way to the Grote Markt where you can pick up all kinds of things for your meals if you are so inclined. We recommend this hotel highly for the right traveler.
Stayed 2 nights in Apr 2018

10/10 Excellent

E, Tel Aviv, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice suite, great location

Stayed at Raphael Suites for two nights. Great location, right in the center of Antwerp. Apartment is nice, well organized and well maintained. The only downsides are the steep climb (we were on the 2nd floor) and the somewhat basic kitchenette (we didn't need more).
Stayed 2 nights in Apr 2018

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2017

10/10 Excellent

Stephanie

Liked: Cleanliness, property conditions & facilities, room comfort

Great location to benefit from all Antwerp offers

light and airy ''suite'' with ample sitting/working/kitchen area, small but perfectly adequate bathroom with nice large shower with different jets so you don't have to get your hair wet, and fantastic location -- practically opposite the Rubens House. Only problems are small one -- no shelf in bathroom to unpack your makeup or toiletries, and very very steep stairs up to the suite. it is unmanned -- you get a code for entrance, but as there is a nice café across the street, full kitchen facilities, and the place is immaculately cleaned, that's fine. just don't bring huge bags, you won't get them up the steep narrow stairs! and don't wear high heels!;-) Very modern, stylish, best bed linen and bed 'we've come across ina ges!