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Cacao Boutique Hotel

4.0 star property

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Photo gallery for Cacao Boutique Hotel

Free WiFi, bed sheets
Exterior
The Terrace Suite | Free WiFi, bed sheets
Restaurant
Exterior

Popular amenities

  • Free airport shuttle
  • Bar
  • Breakfast included
  • Parking included
  • 24/7 front desk
  • Room service

Explore the area

Map
Calle de los Duelos Barrio Santo, Domingo 2 Casa 7, Antigua Guatemala, Sacatepequez
  • Casa Santo Domingo Museum
    ‪3 min walk‬
  • Central Park
    ‪10 min walk‬
  • Antigua Guatemala Cathedral
    ‪11 min walk‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪39 min drive‬

Room options

View all photos for The Fire Side Suite

Free WiFi, bed sheets

The Fire Side Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for The Double Suite

Free WiFi, bed sheets

The Double Suite

  • 441 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Exclusive Villa

Free WiFi, bed sheets

Exclusive Villa

  • Sleeps 18
  • 3 King Beds, 4 Queen Beds and 3 Twin Beds

View all photos for The Garden Suite

Free WiFi, bed sheets

The Garden Suite

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for The Terrace Suite

Free WiFi, bed sheets

The Terrace Suite

  • 527 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for The Loft Suite

The Loft Suite | Free WiFi, bed sheets

The Loft Suite

  • 474 sq ft
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

View all photos for The Bathing Suite

Free WiFi, bed sheets

The Bathing Suite

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Cacao Boutique Hotel

4-star Antigua Guatemala inn steps from Casa Santo Domingo Museum
Along with a bar/lounge, this inn has a coffee shop/cafe and coffee/tea in a common area. Free cooked-to-order breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite.
Cacao Boutique Hotel offers 6 accommodations with bathrobes and hair dryers. 20-inch LCD televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is provided daily.
The inn offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This Colonial inn also offers a terrace, multilingual staff, and gift shops/newsstands. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Limited complimentary onsite parking is available on a first-come, first-served basis.

Cacao Boutique Hotel has designated areas for smoking.

A complimentary cooked-to-order breakfast is served each morning between 7 AM and 10 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking; reservations required
  • Offsite parking; reservations required
  • Street parking available
  • 24-hour free roundtrip airport shuttle on request
  • Free secured, uncovered self parking on site
  • Limited onsite parking

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 2 floors
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 20-inch LCD TV with cable channels

Food and drink

  • Champagne service
  • Limited room service

More

  • Fan

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from June 21 2025 to June 1 2027 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Cacao Boutique Antigua Guatemala
Cacao Boutique Hotel
Cacao Boutique Hotel Antigua Guatemala
Cacao Boutique
Cacao Boutique Hotel Inn
Cacao Boutique Hotel Antigua Guatemala
Cacao Boutique Hotel Inn Antigua Guatemala

Cacao Boutique Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 57 out of 95 reviews
Rating 8 - Good. 27 out of 95 reviews
Rating 6 - Okay. 5 out of 95 reviews
Rating 4 - Poor. 3 out of 95 reviews
Rating 2 - Terrible. 3 out of 95 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Luigui, Guatemala city

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was very kind and friendly. Good location and easy access from the capital city. I would recommend it!
Stayed 1 night in Dec 2020

4/10 Poor

Dr, GT

Traveled with partner
Liked: Staff & service
There wasn't even a bottle of water, room too cold, not enough light. Don't sell even a coke, breakfast wasn't even cooked there.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

Traveled with partner
Disliked: Property conditions & facilities
Everything is old , bad sheet and towel quality, bad furnishings , curtains too small for windows and you can hear everything happening in the hotel.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Stayed 9 nights in Apr 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
the room does not have a window for the air to circulate, just a small fan. Room with a lot of noise, dirty bathroom
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está en una zona muy tranquila y a la vez cerca de todo.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Mar 2019

8/10 Good

Randall, Costa Rica

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was courteous and always willing to help. Rooms were clean but lacked basic things like water bottles. Glass doors made it so that anyone passing by could look into your room when you are not there, which is not ideal.
Stayed 3 nights in Nov 2018

10/10 Excellent

Lorena, Honduras

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very accomodating and staff super friendly!! Great experience!
Stayed 3 nights in Aug 2018

8/10 Good

Tauni

Liked: Cleanliness, staff & service, room comfort

Cacao, friendly boutique hotel.

The staff was very friendly and accommodating, breakfast on the patio was quiet and peaceful (and yummy), the bed was comfortable, the room was clean, the bathroom needs some love, but overall nice hotel.

10/10 Excellent

johanna, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great start to our holiday!

Delightful hotel in quiet location but within an easy 15 minute walk of the Central Park. Arrived late but member of staff went out of his way to get us a drink and made us feel very welcome. Room led direct onto the roof terrace where we enjoyed a delicious breakfast in the morning. Very comfortable bed which was much needed after travelling for 14 hours from UK!
Stayed 2 nights in Feb 2018

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

2/10 Terrible

Carlos, Guatemala

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible Service / Unoticed Hotel Cancellation

I went to a wedding on Antigua and it was like my 3rd stay on this Hotel. For my surprise the hotel cancelled my reservartion without even noticing me. Talked to the hotel staff and they didnt care at all. I will never going to stay there and reccomend anyone to make plans with them. At the the end i was statisfied with the expedia staff solving my problem and relocating me on another hotel.
Stayed 1 night in Nov 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Restful Stay

Overall good. Given room on courtyard. Drawback to nice room. Ok location. Nice breakfast. Friendly staff. Helpful.
Stayed 3 nights in Nov 2017

10/10 Excellent

Gerry, Des Moines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My favorite hotel in Antigua

This is a unique facility/ Each room has its own personality and beauty. The staff are always positive and helpful. If you spend more than a day or two, you will feel like family.
Stayed 4 nights in Oct 2017

10/10 Excellent

Gerry, Des Moines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very quiet location

If you want to get away from car horns and party sounds, this is the place for you, quietly tucked away on aback alleyway. At the same time, it is a short walk to all the more active parts of festive Antigua. The rooms have personality and warmth. The staff, despite some language difficulties, showed attentive care. Food is scarce within the hotel. However, if you want exquisite dining in a stunning environment, walk down the street one half block to the Santo Domingo Hotel. Cacao Boutique Hotel, unlike other larger hotels, isn't focused on making a dollar at every turn. They are fair. I will return.
Stayed 3 nights in Sep 2017

10/10 Excellent

Alison, Austin, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in a nice neighborhood/great location

I thoroughly recommend Cacao Boutique Hotel! The staff members are all very friendly, accomodating, and knowledgable. The hotel's location is terrific; it is quiet and a bit off the beaten path yet close to the main square. The rooms are lovely, spacious, clean, and well maintained. The breakfast is yummy! A delightful experience.
Stayed 4 nights in Aug 2017

8/10 Good

Terry, Mission Viejo, CA

Liked: Cleanliness, staff & service, room comfort

Quiet hotel near Casa Santo Domingo

The mostly bilingual staff was friendly and helpful. A day into our stay, we learned from another guest that there was free bottled filtered water in the reception area refrigerator. You need to ask for glasses since there are none in the room. The room was spacious. The fabric arm chairs were faded but adequate. The windows could use some black-out curtains to allow sleeping beyond sunrise. There were approximately 8 breakfast options. The food was good. The service was slow to average.
Stayed 5 nights in Aug 2017

10/10 Excellent

Zulma, Houston TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely rooms, excellent staff, great value.

Web enjoyed our stay at Cacao. The hotel is charming and included a delicious breakfast during our stay. Most important, the staff is excellent. They were always going the extra mile to assist us. Will stay there again.
Stayed 3 nights in Jul 2017

8/10 Good

Falene

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Nice place but some quirks

Nice place but has some quirks. Hard to find. Strange bathroom configuration (low beam that resulted in heads being hit).

10/10 Excellent

Brian, Virginia, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Last nights in Antigua

I splurged a little. Usually I go for more budget accommodations. But, relatively speaking price-wise, this is budget by North American standards. And luxury by any any other standard. Huge, delicious bed. Beautifully decorated. Walk in closet. Even the water, decanted in a stoppered glass bottle. What a pleasure. Fantastic breakfast, too. And when I had to take an early bus to the airport, they gave me a grilled sandwich to go.

10/10 Excellent

Jimmy, Miami, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful boutique hotel centrally located

Centrally located, clean, confortable and very friendly staff, super recommend for your stay at Antigua