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Get an overview of this hotel
4-star Annecy hotel in Annecy Old Town

Popular property highlights

Free WiFi
Pets allowed
Smoke-free property
24-hour front desk
Multilingual staff

Location

Located in Annecy Old Town, this hotel is within a 10-minute walk of Notre-Dame-de-Liesse Church, Lake Annecy, and Annecy Castle. Palais de l Ile and Musee-Chateau are also within 10 minutes. Annecy Station is only a 2-minute walk.

Hotel Features

Along with a bar/lounge, this smoke-free hotel has self parking and dry cleaning. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers, and multilingual staff.

Room Amenities

All 55 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, flat-screen TVs come with satellite channels, and guests will also find espresso makers and free bottled water.

Languages Spoken

  • English

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Best Western Plus Hotel Carlton

5 Rue Des Glieres, Annecy, Haute-Savoie 74000

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.45 per person, per night. This tax does not apply to children under 18 years of age.
  • Tourism fee: EUR 1.45 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 18 for adults and EUR 8 for children (approximately)
  • Self parking fee: EUR 15 per day
  • Pet fee: EUR 10 per pet, per day
  • Late check-out fee: EUR 200.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3 PM

Check-in time ends at 2 AM

Minimum check-in age is: 18

Check-out

Check-out time is 11:30 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve onsite parking. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place and guests are provided with hand sanitizer.The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.

Noise-free rooms not guaranteed

Credit card pre-authorization

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Debit cards not accepted

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

No rollaway/extra beds available

No cribs (infant beds) available

Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Property confirms they are implementing enhanced cleaning measures

Parking height restrictions apply

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of EUR 10 per pet, per day
  • Up to 44 lbs

We should mention

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place and guests are provided with hand sanitizer.

The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.

Hotel Names

  • Best Western Carlton Annecy
  • Best Western Plus Hotel Carlton Annecy
  • Best Western Plus Carlton Annecy
  • Best Western Hotel Carlton Annecy
  • Best Plus Carlton Annecy
  • Best Western Plus Hotel Carlton Hotel
  • Best Western Plus Hotel Carlton Annecy
  • Best Western Plus Hotel Carlton Hotel Annecy

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Hotel Amenities

Renovations + Closures

This property is closed from October 30 2020 to November 29 2020 (dates subject to change).

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Plus Hotel Carlton features multilingual staff, complimentary newspapers in the lobby, and dry cleaning/laundry services. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This business-friendly hotel also offers a safe deposit box at the front desk and an elevator. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Best Western Plus Hotel Carlton is a smoke-free property.

  • Safe-deposit box at front desk
  • Bar/lounge
  • Luggage storage
  • Elevator
  • Breakfast available (surcharge)
  • 24-hour front desk
  • Reception hall
  • Parking (limited spaces)
  • Year Built - 1930
  • Total number of rooms - 55
  • Number of floors - 7
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • Number of buildings/towers - 1
  • Smoke-free property
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms

Room Amenities

Best Western Plus Hotel Carlton offers 55 accommodations with minibars and espresso makers. Each accommodation is individually decorated. 26-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Television
  • Minibar
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Espresso maker
  • Desk
  • In-room climate control (air conditioning)
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Free bottled water
  • Blackout drapes/curtains
  • Shower/tub combination
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • Individually decorated
  • Towels provided
  • Linens provided
  • Number of bathrooms - 1

Parking

Self parking (surcharge) , Parking (limited spaces)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Bicycle rentals nearby
  • Water skiing nearby
  • Golfing nearby
  • Boat tours nearby
  • Parasailing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Sailing nearby

Hotel Reviews

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