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Absolutely amazing staff, from front desk to doorman to restaurant staff. Five star service. Turn down service was amazing as well.

We stayed in one of the hotel apartments for 9 nights. It was nicely decorated, spacious, with a comfortable bed and handy kitchenette area with fridge. The location was great. We could easily walk into town and had a great choice of buses and the train station nearby. There were bakeries nearby and an excellent pizza place called Lievitamente a few minutes walk from the hotel. It just had a few tables for dining in, but the pizzas tasted amazing (best dough). We had a drink at the hotel bar one night and the bar tender made a lovely cocktail. The gym was small and didn't have a lot of machines, so it felt crowded with more than us (2 people) in it. Would have liked firmer pillows, but everything else was great.

Clean room, staff was very knowledgeable and friendly

Staff was helpful in explaining the parking voucher system. Friendly staff in the bar area.Great location for major sights.

Wonderful stay and experience Well equipped gym and an amazing pool Wish we could have gotten an appointment to the spa. Couldn't get an appointment despite trying more than a month in advance