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Master Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Garden Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Owner's Cottage

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Amenities

All-inclusive Details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

  • All à la carte meals and snacks included
  • 24-hour room service

  • 24-hour room service
  • A la carte dining included
  • All meals included

Property Features

Ceylon Tea Trails is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Ceylon Tea Trails features 5 outdoor swimming pools and an outdoor tennis court. This all-inclusive hotel also offers spa services, a library, and a terrace. Onsite self parking is complimentary.

Ceylon Tea Trails has designated areas for smoking.

  • Barbecue grill(s)
  • Library
  • Picnic area
  • Couples/private dining
  • Private picnics
  • Number of outdoor pools - 5
  • Designated smoking areas (fines apply)
  • Locally-owned & organized tours & activities
  • Locally-sourced food on site (80% or more)
  • Vegan menu options available
  • Tours/ticket assistance
  • Vegetarian menu options available
  • Free self parking
  • Dry cleaning/laundry service
  • No single-use plastic soda bottles
  • Vegetable garden
  • No single-use plastic stirrers
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • Biodegradable/compostable straws
  • Reusable cups only
  • Reusable tableware only
  • Water-efficient showers only
  • Water-efficient toilets only
  • Safe-deposit box at front desk
  • Spa services on site
  • Terrace
  • Luggage storage
  • Secured bicycle storage
  • Bicycle parking available
  • Concierge services
  • Designated smoking areas
  • Outdoor tennis courts - 1
  • Laundry facilities
  • Vegetarian breakfast available
  • Total number of rooms - 5
  • Garden
  • Fireplace in lobby
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 5
  • Free WiFi
  • Outdoor tennis courts - 1
  • Laundry facilities
  • Free cribs/infant beds

Room Amenities

Ceylon Tea Trails offers 5 accommodations with iPod docking stations and safes. Beds feature premium bedding. This Norwood hotel provides complimentary wireless Internet access. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and irons/ironing boards. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Free newspaper
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • Iron/ironing board
  • In-room safe
  • Desk
  • Premium bedding
  • Turndown service
  • Free bottled water
  • Bidet
  • Blackout drapes/curtains
  • In-room massage available
  • Slippers
  • Shower/tub combination
  • Free WiFi
  • iPod docking station
  • Deep soaking bathtub
  • Free cribs/infant beds
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Housekeeping on request
  • Recycling
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Energy-saving switches

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Nearby Activities

5 outdoor swimming pools are on site along with an outdoor tennis court.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails on site
  • Bicycle rentals on site
  • Mountain biking on site

Hotel Policies

Payment types

Check-in

Check-in time ends at anytime

Check-in time starts at 2:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

One child stays free

Humane animal treatment

Sustainability/community reinvestment (10% revenue or more)

Guest education on local ecosystems and culture

Comprehensive food waste policy

Comprehensive recycling policy

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Debit cards not accepted

Host will greet you

Property does not follow sanitization practices of any association

Smoke detector

Masks are not compulsory at the property

Property is cleaned with disinfectant

Staff does not wear personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Children stay free - maximum age 2

Social distancing measures are in place

Contactless check-in is available

No elevators

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Children stay free

Service animals not allowed

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • No pets or service animals allowed

We should mention

Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

No pets and no service animals are allowed at this property.

Contactless check-in and contactless check-out are available.

Hotel Names

  • Ceylon Tea Trails Hotel Hatton
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  • Ceylon Tea Trails Sri Lanka/Hatton
  • Ceylon Tea Trails Resort Ambagamuwa
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Awards & Affiliations

The property is a member of Relais & Chateaux.

Hotel Reviews

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