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Get an overview of this hotel
3.5-star Altenberg hotel with 2 restaurants

Popular property highlights

Free WiFi
Indoor pool
24-hour business center
24-hour front desk
Multilingual staff

Location

Offering ski-in/ski-out access, this hotel in Altenberg is in the mountains, within 6 mi (10 km) of Altenberg Bobsleigh and Altenberg Mining Museum, and close to winter activities such as skiing lessons. Glashuette Original Factory and Burg Frauenstein are also within 12 mi (20 km).

Hotel Features

Ski into AHORN Waldhotel Altenberg, where you can enjoy a drink at the bar/lounge and comforts including an indoor pool and massage/treatment rooms.

Room Amenities

All 222 rooms offer free WiFi, LCD TVs with satellite channels, and hair dryers. Other amenities available to guests include safes, showers, and phones.

Languages Spoken

  • English

Show all languages

AHORN Waldhotel Altenberg

Hauptstrasse 81-83, Altenberg, 01773

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.5 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: EUR 6.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany).

One child stays free

Guest accommodation is not sealed after cleaning

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation might be required for some facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Property follows guide to reopening vacation rentals (DTV & DFV - Germany)

Mobile key entry is not available

Debit cards not accepted

Food service has been amended for enhanced safety

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Service animals not allowed

Individually-wrapped food options are not available

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Dogs only

We should mention

The seasonal pool will be open from May to September.

Pool access available from 7:00 AM to 10:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

No pets and no service animals are allowed at this property.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany).

Enhanced food service safety measures are in place.

Hotel Names

  • AHORN Waldhotel Altenberg Hotel
  • AHORN Waldhotel Hotel
  • AHORN Waldhotel
  • Waldhotel Stephanshoehe Altenberg
  • AHORN Waldhotel Altenberg Hotel
  • AHORN Waldhotel Altenberg Altenberg
  • AHORN Waldhotel Altenberg Hotel Altenberg

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Hotel Amenities

Renovations + Closures

This property is closed from November 2 2020 to March 7 2021 (dates subject to change).

Property Features

Have fun with onsite winter activities, including cross-country skiing, sledding, and snowshoeing and in warmer months, enjoy archery and volleyball. After a day on the slopes, enjoy a swim in the indoor swimming pool or use the hotel's other facilities, including a fitness center and a sauna. When the sun goes down, sip après-ski drinks in the hotel's bar.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. Onsite parking is available (surcharge), along with a car charging station.

AHORN Waldhotel Altenberg has designated areas for smoking.

  • Picnic area
  • Bar/lounge
  • Elevator
  • Fitness facilities
  • Indoor pool
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Self parking (surcharge)
  • Swimming pool
  • Conference space size (meters) - 658
  • Ski-in/ski-out access
  • Terrace
  • Luggage storage
  • Gift shops or newsstand
  • Conference center
  • Snack bar/deli
  • Shopping on site
  • Designated smoking areas
  • Outdoor tennis court
  • Pool umbrellas
  • Total number of rooms - 222
  • Number of floors - 4
  • Number of buildings/towers - 1
  • Tennis on site
  • Fireplace in lobby
  • Barbecue grill(s)
  • Newspapers in lobby (surcharge)
  • Conference space
  • Spa treatment room(s)
  • Billiards or pool table
  • Meeting rooms
  • Tours/ticket assistance
  • Electric car charging station
  • Coffee shop or café
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Outdoor seasonal pool
  • Supervised childcare/activities (free)
  • Spa services on site
  • RV, bus, truck parking (surcharge)
  • Offsite parking discounted rates available
  • Number of restaurants - 2
  • 24-hour business center
  • Conference space size (feet) - 7083
  • Television in common areas
  • Arcade/game room
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis court
  • Snack bar/deli
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Free cribs/infant beds

Room Amenities

AHORN Waldhotel Altenberg offers 222 accommodations with safes and hair dryers. 48-inch LCD televisions come with satellite channels. Bathrooms include showers. This Altenberg hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • Television
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Hair dryer
  • In-room safe
  • Blackout drapes/curtains
  • Shower only
  • Satellite TV service
  • Free WiFi
  • LCD TV
  • Free cribs/infant beds
  • Rollaway/extra beds (free)
  • Heating
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge) , Offsite parking discounted rates available

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Glück Auf Restaurant - Overlooking the garden, this restaurant specializes in local cuisine and serves dinner only.

Halbpensionsrestaurant - This buffet restaurant specializes in regional cuisine and serves breakfast only. A children's menu is available. Open daily.

Lobbybar - Onsite lobby lounge. Open daily.

Biergarten - Overlooking the garden, this bistro specializes in local cuisine and serves lunch and light fare. Guests can enjoy alfresco dining (weather permitting). Open select days.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include hot stone massages and massages.

  • Hot stone massage
  • Number of treatment rooms 2
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Nearby Activities

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include an outdoor tennis court, ski-in/ski-out access, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golf driving range on site
  • Miniature golf on site
  • Snowshoeing on site
  • Mountain biking nearby
  • Volleyball on site
  • Beach volleyball on site
  • Archery on site
  • Downhill skiing nearby
  • Sledding on site
  • Playground on site
  • Fitness classes on site
  • Ski lessons available nearby
  • Basketball on site
  • Bicycle rentals on site
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Cross-country skiing on site

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