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As usual, the staff was very friendly and efficient and the room very clean.

clean, nice location, good price, easy parking, overall great stay.

The plus side of the condo is that it is easy access to the hub of Helen's shops, bars and restaurants. It was very spacious inside with a full wall of windows which made it very bright! The bath rooms were clean along with the towels and bed linens. Beds were comfortable. The down side was that the carpet, couch and chairs were very worn down and both needed a good cleaning. The furnishings were solid and quality build, just the fabrics showed their age. Towels and kitchen appliances were old but still worked so I really have no issues there. We did use the kitchen for breakfast and found the supplies sparse for cooking but okay for our simple needs. For example, the supplied coffee filters were size2 but the coffee maker was size4? I would also suggest a re-arrange of the furniture so the sofa faced the beautiful view rather than the TV. Small details have an impact. Overall the condo had the wonderful 'alpine' feel that the Helen city planned for and I really liked that aspect. If you are on a bike or your car has a weak transmission, be sure you ask for one of the lower condos! I drive an Outback which is all wheel drive and had fun going up and down the steep access to the upper building but not sure everyone would make it that easily. Check in was easy and the security lady was a delight. Overall, it was a good value for the area but I would love to see them do a 'freshen-up'. It would go from good to excellent!

Everyone was nice and very accommodating. 10/10!

6

Room was spacious, clean and comfortable. Kitchen had everything we needed to be able to make meals there if we wanted to. Check in was super easy and straight forward despite being a self-check in system. It exceeded expectations and made my vacation one that I will never forget. Also the communication with the team was excellent, any time I had an issue it was easily resolved.