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When we arrived, the pillows in the room were dirty, and there was no hair dryer for my wife. I called the manager, and they changed them. They don't change towels or make the bed—nothing like that during your stay. If you have a movie app, you're fine; otherwise, there are no local channels to watch.

Hotel was like a jig saw puzzle with lots of stairways and areas. Still had construction going on. Rooms were very nice but no privacy unless you close your curtains. Room safes did not work in either of our rooms. You cannot flush toilet paper due to old pipes. Area did not feel very safe but we did not need to leave the hotel without a guide since the dining in the hotel was great. Overall I would recommend this hotel.

The apartment was a nice size one bedroom with all the amenities advertised...The apartment was very clean & well kept...The staff was friendly & helpful in suggesting & setting up tours, restaurants etc...I would definitely recommend Old Town Quito Suites Apartment & would definitely stay there again.

Perfecto mil gracias. 🍾✨️

Muy bueno. Gracias!

Hotel was a great location for us in our stay in Quito. Hotel is in need of maintenance and some love and care but we were generally happy with the facilities. Good location and has potential if it is upgraded. Breakfast was very good and great views from the room. Outdoor pool and gymnasium good for exercise and weary travellers.

Hotel with everything you need. Nice spa.